About Company
Are you seeking a hospitality career where your dedication is truly valued? At Career.supersecrets, we believe exceptional service begins with happy, well-supported staff. We manage a growing portfolio of reputable establishments, and our mission is to create outstanding guest experiences by fostering a professional, nurturing environment for our team members. Joining us means becoming part of an organization committed to your growth, well-being, and providing the resources, like comfortable accommodation and meals, to help you thrive in the vibrant Ikosi, Kosofe community. We’re excited to welcome passionate individuals to our family.
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Job Description
Join our dynamic restaurant team in Ikosi, Kosofe as a Waiter and become a cornerstone of our exceptional guest experience. This exciting full-time opportunity offers comprehensive room and board, allowing you to focus on delivering outstanding service without the typical concerns of daily commute or accommodation. As a vital part of our front-of-house operations, you will be the friendly face that greets our guests, guides them through our menu, and ensures their dining experience is nothing short of memorable.
We are seeking an individual with a genuine passion for hospitality, a keen eye for detail, and a proactive approach to guest satisfaction. You will play a pivotal role in maintaining the high standards of our establishment, ensuring every table is set perfectly, orders are taken accurately, and food and beverages are served promptly and courteously. Beyond the transactional aspects, your ability to anticipate guest needs, offer thoughtful recommendations, and resolve minor issues with grace and professionalism will define your success. This position is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively with kitchen and bar staff, and is eager to contribute to a positive, welcoming atmosphere. You will be responsible for setting up dining areas, presenting menus, taking food and beverage orders, and serving them efficiently while adhering to all hygiene and safety standards. Managing billing, handling payments, and assisting with general cleaning duties will also be part of your daily routine. If you are committed to excellence and looking for a role that supports your living arrangements while you build a rewarding career in hospitality, we encourage you to apply and grow with us in the heart of Ikosi, Kosofe. Your contribution will directly impact our reputation for outstanding service and hospitality.
Key Responsibilities
- Warmly greet and seat guests upon arrival, presenting menus and explaining daily specials.
- Accurately take food and beverage orders, ensuring all dietary restrictions and special requests are communicated to the kitchen.
- Serve food and beverages promptly and professionally, adhering to service standards.
- Monitor dining areas to ensure cleanliness, tidiness, and proper table settings.
- Process guest payments efficiently and accurately, handling cash and card transactions.
- Respond to guest inquiries and resolve complaints courteously and promptly.
- Collaborate effectively with kitchen, bar, and other front-of-house staff to ensure smooth service.
- Assist with pre-service setup and post-service cleanup activities.
- Adhere to all health, safety, and sanitation guidelines.
- Maintain a professional appearance and demeanor at all times.
Required Skills
- Proven customer service skills with a friendly and approachable demeanor.
- Excellent verbal communication skills in English.
- Ability to work effectively in a fast-paced environment and multitask efficiently.
- Strong attention to detail and organizational skills.
- Basic mathematical skills for handling payments and making change.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Minimum of 6 months of experience in a similar waiting or customer service role.
- Familiarity with Point of Sale (POS) systems.
- Knowledge of food safety and hygiene regulations.
- Additional language proficiency (e.g., Yoruba) is a plus.
- High school diploma or equivalent.
Perks & Benefits
- Comprehensive room and board provided (accommodation and meals)
- Competitive salary package
- Opportunities for career growth and professional development
- Supportive and friendly team environment
- Staff discounts on services/products (where applicable)
- Health and wellness support
How to Apply
Ready to bring your passion for hospitality to our team? We encourage you to click on the application link below to submit your resume and a brief cover letter outlining why you are the perfect fit for this role. We look forward to hearing from you!
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