About Company
The Fonda Theatre is an iconic, historic venue located in the heart of Hollywood, Los Angeles. With a rich history dating back to 1926, it has hosted countless legendary performances across various genres, from live music concerts to comedy shows and private events. Renowned for its intimate atmosphere, excellent acoustics, and beautifully restored Spanish Colonial Revival architecture, The Fonda Theatre provides an unforgettable experience for both artists and audiences. We are a pivotal part of the vibrant Los Angeles entertainment scene, committed to delivering world-class live entertainment in a safe and welcoming environment. As part of the Live Nation family, we uphold the highest standards of operational excellence and guest satisfaction, striving to create memorable moments for everyone who walks through our doors.
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Job Description
The Fonda Theatre is seeking a dedicated and proactive Venue Security Guard to uphold the highest standards of safety and guest experience within our historic Hollywood venue. As a crucial member of our operations team, you will be the eyes and ears of our establishment, ensuring a secure and welcoming environment for every patron, performer, and staff member. This role requires more than just vigilance; it demands a keen sense of observation, exceptional interpersonal skills, and the ability to act decisively and professionally in diverse situations. You will be instrumental in creating an atmosphere where guests can fully immerse themselves in the magic of live events, knowing their safety is paramount. From managing crowd flow and access points to responding to incidents with a calm and measured approach, your contributions will directly impact the success and reputation of one of Hollywood’s most beloved venues. If you are passionate about live entertainment, possess an unwavering commitment to safety, and thrive in a dynamic, high-energy setting, we invite you to become a vital part of The Fonda Theatre legacy. This position offers a unique opportunity to contribute to the vibrant culture of live entertainment in Los Angeles while developing critical security and crowd management skills.
Key Responsibilities
- Patrol designated areas of the venue, including entry points, performance areas, backstage, and common spaces, to detect and deter unauthorized activities.
- Monitor surveillance equipment and respond promptly to alarms or unusual occurrences.
- Enforce venue policies and procedures, including age restrictions, prohibited items, and behavioral guidelines, ensuring a positive guest experience.
- Conduct thorough searches of individuals and bags upon entry, following established protocols.
- Manage crowd control and flow during high-traffic periods, ensuring safe movement within the venue.
- Provide excellent customer service by assisting guests with directions, information, and resolving minor issues.
- Respond to emergencies, including medical incidents, fires, and security threats, coordinating with emergency services and internal teams.
- Complete detailed incident reports and maintain accurate logs of daily activities and observations.
- Collaborate effectively with local law enforcement, emergency personnel, and other venue staff.
- Assist with artist and VIP security, ensuring their safety and privacy within the venue.
Required Skills
- Valid California Guard Card (BSIS)
- Minimum 1 year of experience in security, preferably in a venue, event, or hospitality setting.
- Strong observational skills and attention to detail.
- Excellent communication and interpersonal abilities, with a professional demeanor.
- Ability to remain calm and composed under pressure and in emergency situations.
- Proficiency in de-escalation techniques and conflict resolution.
- Physical fitness to stand, walk, and patrol for extended periods, and respond quickly to incidents.
- Availability to work evenings, weekends, and holidays, as dictated by event schedules.
Preferred Qualifications
- CPR/First Aid/AED certification.
- Experience with metal detectors and other security screening equipment.
- Familiarity with local laws and regulations pertaining to public safety and security.
- Prior experience working in live music venues or large entertainment facilities.
Perks & Benefits
- Competitive hourly wage.
- Opportunity to work in a dynamic and exciting live entertainment environment.
- Employee discounts on select venue events.
- Access to a comprehensive training and development program.
- A supportive and collaborative team culture.
- Contribution to the safety and enjoyment of thousands of live music fans.
How to Apply
Interested candidates are encouraged to apply by clicking the official application link below. Please ensure your resume highlights your relevant experience and qualifications for this vital role at The Fonda Theatre. We look forward to reviewing your application and potentially welcoming you to our team.
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