About Company
Landmark Group is one of the largest and most successful retail and hospitality conglomerates in the Middle East, Africa, and India. With a presence spanning over 50 years, the Group operates over 2,300 outlets, encompassing a diverse portfolio of brands in retail (fashion, home, electronics, beauty), hospitality, leisure, and healthcare. Our mission is to provide exceptional value and an outstanding experience to our customers. We are committed to fostering a culture of growth, innovation, and continuous learning, recognizing that our people are our greatest asset. At Landmark Group, you’ll be part of a dynamic, multicultural environment that encourages talent development and empowers employees to reach their full potential, contributing to our enduring success and regional leadership.
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Job Description
We are seeking a highly motivated, strategic, and experienced Training and Development Manager to join our dynamic Human Resources team based in the vibrant district of Bur Dubai. This pivotal role is central to Landmark Group’s commitment to employee excellence and continuous organizational growth. As a Training and Development Manager, you will be entrusted with the end-to-end responsibility for the strategic planning, meticulous design, effective implementation, and comprehensive evaluation of a wide array of training and development programs across the diverse and expansive verticals of Landmark Group, encompassing our retail, hospitality, leisure, and healthcare divisions. Your primary objective will be to significantly contribute to nurturing our vast talent pool, enhancing core employee competencies, and proactively ensuring that our multicultural workforce is impeccably equipped with the essential skills and knowledge required to meet both current operational demands and future strategic business objectives. This challenging yet rewarding role demands a proactive, visionary leader who possesses an innate ability to accurately identify critical learning needs, develop innovative and impactful solutions, and passionately champion a robust culture of continuous improvement, professional growth, and personal development throughout the organization.
The Training and Development Manager will serve as a key strategic partner, collaborating closely with various business unit leaders, departmental heads, and senior leadership teams to meticulously align all learning and development initiatives with Landmark Group’s overarching strategic goals and operational priorities. You will be instrumental in fostering a high-performance culture by conceptualizing, designing, and overseeing the delivery of bespoke programs that span a wide spectrum, from advanced leadership development and crucial management skills to specialized retail operations, robust product knowledge, and unparalleled customer service excellence. Leveraging a combination of internal expertise and carefully selected external resources, you will ensure that all our training offerings are not only engaging and relevant but also highly impactful and measurable in their outcomes. If you possess an unwavering passion for unlocking individual and collective potential, a proven track record in driving successful organizational development within a large, complex, and rapidly evolving environment, and are ready to make a profound and lasting impact on thousands of careers across the region, we enthusiastically invite you to be a vital part of our enduring journey. This is an exceptional opportunity to strategically shape and elevate the learning landscape of one of the Middle East’s most respected and successful enterprises, directly contributing to our strategic vision, operational excellence, and sustained market leadership.
Key Responsibilities
- Conduct thorough training needs assessments across all levels and departments of the organization.
- Design, develop, and implement engaging and effective training programs, modules, and materials (e.g., e-learning, workshops, blended learning, coaching).
- Manage the full training lifecycle, from content creation to delivery and post-training evaluation.
- Lead the selection, management, and evaluation of external training vendors and consultants.
- Develop and manage the training budget, ensuring cost-effectiveness and optimal resource allocation.
- Implement robust evaluation methodologies to measure the effectiveness and impact of training programs on employee performance and business outcomes.
- Foster a culture of continuous learning, professional development, and knowledge sharing throughout the organization.
- Collaborate with HR business partners and line managers to identify high-potential employees and design tailored development plans.
- Stay abreast of industry best practices, emerging trends in learning and development, and innovative instructional technologies.
- Manage and mentor a small team of training specialists/coordinators, if applicable.
- Ensure all training activities comply with organizational policies and relevant regulations.
- Prepare detailed reports on training activities, progress, and results for senior management.
Required Skills
- Proven experience in designing and implementing successful training and development programs.
- Excellent communication, presentation, and facilitation skills.
- Strong analytical and problem-solving abilities to identify training needs and measure impact.
- Demonstrated leadership and team management capabilities.
- Proficiency in instructional design methodologies and e-learning platforms.
- Ability to work strategically and tactically in a fast-paced, dynamic environment.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal skills and ability to build relationships at all levels.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Preferred Qualifications
- Master’s degree in Human Resources, Organizational Development, Education, or a related field.
- Professional certifications such as CIPD, ATD, or equivalent.
- Experience in a large retail, hospitality, or conglomerate environment.
- Familiarity with Learning Management Systems (LMS) administration.
- Experience with talent management systems and performance management processes.
Perks & Benefits
- Competitive salary package.
- Comprehensive medical insurance.
- Annual flight allowance.
- Performance-based bonus scheme.
- Opportunities for continuous professional development and career advancement within a leading regional group.
- Dynamic and multicultural work environment.
- Employee discounts across Landmark Group brands.
How to Apply
If you are an innovative and results-driven training professional looking to make a significant impact, we encourage you to apply. Please click on the application link below to submit your updated resume and a cover letter detailing your relevant experience and why you are a great fit for this role. Only shortlisted candidates will be contacted.
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