About Company
As a leading recruitment partner, Career.supersecrets specializes in connecting vibrant talent with dynamic opportunities across Kenya. We pride ourselves on identifying potential and nurturing growth, particularly within the bustling hospitality sector. For aspiring baristas, we offer a unique launchpad into exciting careers, ensuring placements within supportive and energetic environments where your passion for coffee can truly blossom. Join us and discover a path where your dedication to craft and customer service is celebrated, setting you up for long-term success.
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Job Description
Are you passionate about coffee, eager to learn, and thrive in a fast-paced environment? We are thrilled to be recruiting on behalf of a vibrant and busy cafe located in the heart of Naivasha, Kenya, seeking an enthusiastic Trainee Barista to join their dynamic team immediately. This is an incredible opportunity for individuals who are new to the coffee industry but possess a strong desire to master the art of coffee making and deliver exceptional customer service. You will receive comprehensive, hands-on training from experienced baristas, learning everything from bean selection and grinding techniques to crafting a wide array of espresso-based beverages, lattes, and specialty drinks. This role isn’t just about making coffee; it’s about creating memorable experiences for every customer, ensuring they leave with a smile and a perfect cup.
Our client’s cafe is known for its warm ambiance, quality beverages, and friendly staff. As a Trainee Barista, you will be an integral part of maintaining this reputation, contributing to a positive atmosphere for both customers and colleagues. Beyond coffee preparation, you will learn essential cafe operations, including maintaining cleanliness standards, managing inventory, and handling transactions efficiently. This role demands energy, attention to detail, and a genuine passion for hospitality. If you’re a quick learner, a team player, and ready to immerse yourself in the exciting world of coffee, we encourage you to apply. This position offers a clear path for growth and development within the company, rewarding dedication and hard work with opportunities for advancement.
Key Responsibilities
- Undergo comprehensive training in all aspects of coffee preparation, including espresso extraction, milk frothing, and drink assembly.
- Learn to operate and maintain various coffee machines and equipment according to company standards.
- Greet customers warmly, take accurate orders, and process payments using the POS system.
- Prepare and serve a variety of hot and cold beverages, adhering strictly to recipes and quality guidelines.
- Maintain high standards of cleanliness and hygiene in the work area, including equipment, counters, and customer spaces.
- Assist with inventory management, stocking supplies, and notifying management of low stock levels.
- Ensure compliance with all food safety and health regulations.
- Provide exceptional customer service, addressing inquiries and resolving minor complaints professionally.
- Collaborate effectively with team members to ensure smooth cafe operations during peak hours.
- Be proactive in learning new techniques and contributing to a positive team environment.
Required Skills
- No prior barista experience required; eagerness to learn is paramount.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work effectively in a fast-paced and dynamic environment.
- High level of reliability and punctuality.
- Basic numeracy skills for handling transactions.
- Ability to stand for extended periods and lift up to 15kg.
- A genuine interest in coffee and the hospitality industry.
Preferred Qualifications
- Kenya Certificate of Secondary Education (KCSE) or equivalent.
- Prior experience in any customer-facing role (e.g., retail, fast food, hospitality).
- Familiarity with basic food safety practices.
Perks & Benefits
- Comprehensive on-the-job training and mentorship program.
- Opportunities for career advancement within the hospitality sector.
- Access to specialty coffee education and workshops.
- Employee discounts on food and beverages.
- Supportive and friendly team environment.
- Health and wellness benefits after probationary period.
- Performance-based incentives.
How to Apply
Interested candidates who meet the above qualifications are encouraged to apply by clicking on the application link below. Please ensure your CV highlights your enthusiasm for learning and any relevant customer service experience. We look forward to receiving your application and potentially welcoming you to a thriving cafe environment!
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