About Company
Ready to ignite your sales career from scratch? Career.supersecrets is your dedicated launchpad! We’re a dynamic recruitment partner, passionate about connecting promising talent with outstanding opportunities across the UK. For aspiring Telemarketing Executives in Durham, we provide unparalleled access to supportive environments that champion growth and skill development. Join a company that believes in nurturing potential, offering robust training and a clear pathway to success, even if you’re stepping into the professional world for the first time. We’re here to help you thrive.
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Job Description
Are you a highly motivated individual with a natural flair for conversation and a strong desire to achieve? Career.supersecrets is thrilled to be collaborating with a rapidly expanding local business in Durham, County Durham, to source enthusiastic and driven individuals for the role of Telemarketing Executive. This is a truly exceptional entry-level opportunity designed for those eager to embark on a rewarding career in sales and customer engagement, with absolutely no prior experience necessary. We place immense value on your potential, positive attitude, and willingness to learn above all else. If you possess excellent verbal communication skills and a genuine eagerness to grow, we encourage you to apply.
In this pivotal role, you will serve as the friendly and professional voice of our client, engaging with potential customers through outbound calls. Your primary objective will be to introduce compelling products or services, adeptly qualify leads, understand customer needs, and successfully schedule appointments for the senior sales team. This position is fundamental to driving new business acquisition and fostering the initial stages of long-term customer relationships. You will acquire invaluable, transferable skills in direct sales techniques, professional objection handling, and effective customer relationship management, all within a vibrant, supportive, and modern office setting.
This role is ideally suited for someone who thrives in a fast-paced and results-oriented environment, enjoys working towards targets, and celebrates achieving goals. You will benefit from comprehensive, structured training from day one, ensuring you are fully equipped with all the necessary knowledge, tools, and confidence to excel. Our client’s team in Durham cultivates a collaborative and encouraging culture where individual successes are celebrated, and continuous professional development is actively promoted. If you’re seeking a career where your efforts directly contribute to significant business growth and where your professional trajectory can truly take off, look no further. Join us and discover a rewarding path where your ambition is met with boundless opportunity.
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Key Responsibilities
- Conduct outbound calls to prospective clients using provided databases.
- Introduce products and services clearly, concisely, and persuasively.
- Effectively qualify leads by asking insightful questions to understand customer needs.
- Schedule qualified appointments for the sales team's follow-up.
- Maintain accurate and detailed records of all interactions and outcomes in the CRM system.
- Achieve daily and weekly call volume and appointment setting targets.
- Adhere strictly to call scripts, compliance guidelines, and company policies.
- Actively participate in training sessions and team meetings to enhance skills.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong active listening abilities and a polite telephone manner.
- Enthusiastic, positive, and resilient attitude.
- Basic computer proficiency for data entry and navigation.
- High level of self-motivation and a strong work ethic.
- Eagerness to learn and adapt to new information quickly.
- Ability to handle objections professionally and constructively.
Preferred Qualifications
- GCSEs (or equivalent) in English and Mathematics.
- Any prior experience in a customer-facing role (e.g., retail, hospitality) is a plus.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is advantageous but not essential.
- Ability to work effectively both independently and as part of a collaborative team.
Perks & Benefits
- Comprehensive paid training and ongoing professional development.
- Competitive basic salary complemented by an uncapped commission structure.
- Clear career progression opportunities within sales and customer service.
- Supportive and friendly team environment with regular coaching.
- Modern office facilities located conveniently in Durham.
- Regular team incentives, rewards, and social events.
- Employee well-being programs and initiatives.
- Opportunity to contribute to a growing business's success.
How to Apply
If you are ready to launch your career as a Telemarketing Executive with a supportive and dynamic team in Durham, we encourage you to apply today! Click on the application link below to submit your CV and a brief cover letter outlining your enthusiasm for this role.
