About Company
Fenwick, established in 1882, is the largest independent department store group in the UK. With a rich history spanning over 130 years, Fenwick is renowned for its commitment to quality, luxury brands, and exceptional customer service. Our stores offer a unique and inspiring shopping experience, curating the finest selection of fashion, beauty, home goods, and accessories. We pride ourselves on creating a welcoming environment where both our customers and colleagues feel valued. Fenwick in York stands proudly in the historic Coppergate Centre, continuing our tradition of excellence and community engagement in this vibrant city. We believe in fostering a culture of teamwork, innovation, and passion, ensuring that every member of our team contributes to our ongoing success and upholds the Fenwick legacy.
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Job Description
Fenwick, a prestigious name in British retail with a rich heritage spanning over 130 years, is seeking a diligent and highly organised Stockroom Assistant to enrich our dedicated team in York. Situated within the historic and bustling Coppergate Centre, our York store is a cornerstone of luxury shopping, renowned for its exquisite product range and unparalleled customer service. As a Stockroom Assistant, you are the essential engine behind our retail operations, directly impacting our ability to deliver the sophisticated shopping experience Fenwick is celebrated for.
This isn’t just a role about moving boxes; it’s about being the meticulous guardian of our merchandise. You will be instrumental in ensuring the smooth and efficient management of all incoming and outgoing stock, from the moment it arrives at our loading bays to its eventual journey onto our beautifully curated sales floors or dispatch for online orders. Your commitment to precision will ensure that every item – from high-end fashion to homeware and cosmetics – is properly received, categorised, stored, and retrieved. You’ll be a vital part of maintaining accurate inventory records, preventing discrepancies, and ensuring that our sales team always has access to the right products at the right time.
We are searching for an individual who is naturally organised, possesses an unwavering eye for detail, and thrives in a dynamic, team-oriented environment. The role requires physical stamina and a proactive approach, as you’ll be actively involved in lifting, moving, and arranging stock within our busy stockroom. Your ability to work effectively under pressure, coupled with excellent communication skills, will be key to collaborating with various departments, including sales, visual merchandising, and logistics. You will uphold Fenwick’s high standards of operational excellence, contributing to a workspace that is both efficient and compliant with all health and safety regulations.
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Joining Fenwick means becoming part of a legacy where quality, service, and passion are at the heart of everything we do. We offer a supportive environment where your contributions are valued, and there are opportunities for personal and professional growth within the company. If you are eager to contribute your organisational talents to a beloved retail institution and play a crucial part in delivering a world-class shopping experience in York, we invite you to apply and help us continue our tradition of excellence.
Key Responsibilities
- Receive, unpack, and process incoming deliveries efficiently and accurately.
- Organise and store stock in the stockroom according to company standards and procedures.
- Maintain accurate inventory records by performing regular stock counts and checks.
- Prepare outgoing stock for dispatch or transfer to the sales floor.
- Assist with moving and arranging merchandise on the sales floor as required.
- Ensure the stockroom is kept clean, tidy, and organised at all times, adhering to health and safety guidelines.
- Support the sales team by promptly retrieving items from the stockroom.
- Report any damaged, missing, or incorrect stock to management.
- Contribute to a positive and collaborative team environment.
Required Skills
- Strong organisational skills and attention to detail.
- Ability to work accurately and efficiently in a fast-paced environment.
- Good physical stamina and capability to lift and move merchandise.
- Basic computer literacy for inventory management systems.
- Effective communication skills.
- Reliable and punctual.
- A proactive and positive attitude.
Preferred Qualifications
- Previous experience in a retail stockroom, warehouse, or similar role.
- Familiarity with inventory management software or systems.
- Understanding of retail operations and merchandising principles.
- Ability to work effectively both independently and as part of a team.
Perks & Benefits
- Competitive hourly wage.
- Generous staff discount across all Fenwick stores.
- Company pension scheme.
- Opportunities for learning and development.
- A supportive and inclusive working environment.
- Access to an employee assistance programme.
- Career progression opportunities within a reputable retail group.
How to Apply
Interested candidates are invited to apply directly through our careers portal by clicking the application link below. Please ensure your CV is up-to-date and highlights your relevant skills and experience. We look forward to reviewing your application.
