About Company
Atrium Health Navicent, part of the larger Atrium Health system, is a leading healthcare provider serving Central and South Georgia. With a rich history spanning over a century, we are dedicated to improving the health of our community through a comprehensive range of medical services, including acute care, rehabilitation, primary care, and community wellness programs. We pride ourselves on our commitment to patient-centered care, innovative medical research, and fostering a supportive and inclusive environment for our colleagues. Join our team and be part of an organization that makes a tangible difference in the lives of thousands every day, where your expertise contributes directly to better health outcomes and operational excellence.
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Job Description
As a Senior Business Analyst at Atrium Health Navicent in Macon, Georgia, you will play a pivotal role in driving strategic initiatives and operational improvements across various departments, particularly within our administrative, clinical, and IT functions. You will be instrumental in bridging the gap between complex business needs and innovative technical solutions, translating high-level requirements into detailed, actionable plans. Your work will directly support our mission of delivering exceptional patient care by ensuring that our projects align with strategic goals and lead to measurable enhancements. This is a highly collaborative position where you will engage closely with a diverse range of stakeholders, from front-line clinical staff and administrative teams to executive leadership.
Your primary objective will be to thoroughly understand their challenges, identify critical opportunities for optimization, and guide the implementation of effective, data-driven solutions. Your expertise will be crucial in analyzing existing processes, identifying inefficiencies, and recommending enhancements that improve workflows, reduce operational costs, and elevate the overall patient and colleague experience. You will be responsible for the full lifecycle of business analysis, encompassing detailed requirement gathering through various techniques, meticulous documentation using industry best practices, comprehensive process modeling, rigorous testing coordination, and essential post-implementation support and evaluation. This includes developing user stories, use cases, and functional specifications. You will also be expected to facilitate workshops, conduct interviews, and lead discussions to elicit comprehensive requirements from diverse groups. Furthermore, you will be a key contributor to project success by working closely with project managers, developers, and quality assurance teams to ensure that solutions meet business objectives and are delivered on time and within budget.
The ideal candidate will possess a strong analytical mindset, exceptional problem-solving abilities, and superior communication skills, both written and verbal. A proven track record of successful project delivery in a complex organizational environment, preferably within the dynamic healthcare sector, is highly valued. This role offers an exciting opportunity to contribute significantly to the strategic direction of a leading healthcare institution, impacting both our operational efficiency and our ability to provide high-quality, compassionate care to the communities we serve. You will also be expected to mentor junior analysts, contribute to the development of best practices within the business analysis discipline, and act as a subject matter expert in various functional areas. If you are passionate about healthcare and possess the analytical acumen to drive meaningful change, we encourage you to apply and become a vital part of our dedicated team.
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Key Responsibilities
- Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders across all organizational levels.
- Analyze, document, and validate business requirements, translating them into clear functional and non-functional specifications, user stories, and use cases.
- Perform current state process analysis, identify gaps, and design future state processes to improve efficiency and effectiveness.
- Develop and maintain comprehensive documentation, including process flows, data models, and system diagrams.
- Collaborate with project managers, technical leads, developers, and QA teams throughout the project lifecycle to ensure solutions align with business needs.
- Support system testing activities, including developing test plans, test cases, and validating results against requirements.
- Provide post-implementation support, evaluate solution effectiveness, and identify areas for continuous improvement.
- Act as a liaison between business units and IT, ensuring effective communication and understanding.
- Mentor junior business analysts and contribute to the evolution of business analysis methodologies and best practices.
- Conduct data analysis to support decision-making and identify trends or opportunities.
Required Skills
- Proven experience as a Business Analyst, with at least 5 years in a senior capacity.
- Strong understanding of business analysis methodologies, tools, and techniques (e.g., BABOK).
- Expertise in requirements elicitation, analysis, documentation, and management.
- Proficiency in process modeling tools (e.g., Visio, Lucidchart) and diagramming techniques.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Ability to facilitate meetings and workshops with diverse groups of stakeholders.
- Experience with project management methodologies (Agile, Waterfall).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred Qualifications
- Bachelor's or Master's degree in Business Administration, Information Technology, Healthcare Administration, or a related field.
- CBAP (Certified Business Analysis Professional) or CCBA (Certification of Competency in Business Analysis) certification.
- Experience within the healthcare industry or a complex regulatory environment.
- Familiarity with Electronic Health Record (EHR) systems (e.g., Epic, Cerner) or other healthcare-specific applications.
- Experience with data analytics tools (e.g., SQL, Tableau, Power BI).
- Knowledge of change management principles.
Perks & Benefits
- Competitive salary and comprehensive health, dental, and vision insurance plans.
- Generous paid time off (PTO) and holiday schedule.
- 401(k) retirement plan with company matching.
- Tuition reimbursement and professional development opportunities.
- On-site wellness programs and employee assistance programs.
- Life insurance, short-term, and long-term disability coverage.
- Employee discount programs.
- A supportive and collaborative work environment focused on making a difference in the community.
- Opportunities for career growth and advancement within a large healthcare system.
How to Apply
We invite qualified candidates to apply for this impactful Senior Business Analyst position. To be considered, please click on the application link below and submit your resume along with a cover letter outlining your relevant experience and why you are passionate about joining Atrium Health Navicent. We look forward to reviewing your application and learning more about how you can contribute to our mission.
