About Company
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create long-lasting value for our clients, people and communities. In Latvia, Accenture plays a pivotal role in the local technology and business landscape, offering innovative solutions and fostering talent development within a dynamic and collaborative environment. We are committed to nurturing a diverse and inclusive workplace where every individual can thrive and make a significant impact.
Advertisement
Job Description
Are you a Salesforce enthusiast with a knack for optimizing platforms and empowering users? Accenture in Riga is seeking a highly motivated and experienced Salesforce Administrator to join our dynamic team. In this pivotal role, you will be instrumental in managing, configuring, and enhancing our Salesforce instance to support our business objectives and client solutions. You will be the go-to person for all things Salesforce, ensuring its smooth operation, data integrity, and continuous evolution. This is an exciting opportunity to leverage your expertise in a fast-paced, innovative environment, working alongside talented professionals and contributing to impactful projects. You will not only maintain the current system but also actively participate in identifying opportunities for improvement, implementing new features, and driving user adoption. We are looking for someone who is passionate about delivering exceptional user experiences, meticulous in their approach to data governance, and proactive in problem-solving. If you thrive on challenges and are eager to make a tangible difference through your Salesforce administration skills, we encourage you to apply and become a key player in our digital transformation journey. You will play a crucial part in bridging the gap between business needs and technical solutions, ensuring that Salesforce remains a powerful tool for driving efficiency, collaboration, and growth across our operations and for our clients.
Key Responsibilities
- Perform day-to-day administration, configuration, and maintenance of the Salesforce platform.
- Manage user accounts, profiles, roles, permission sets, and security settings.
- Create and manage custom objects, fields, formula fields, validation rules, page layouts, record types, and workflows/process builders/flows.
- Develop and maintain reports and dashboards to provide actionable insights to stakeholders.
- Ensure data integrity through data cleansing, de-duplication, and regular audits.
- Provide technical support, training, and guidance to Salesforce users, ensuring high user adoption.
- Collaborate with business analysts and stakeholders to gather requirements and translate them into effective Salesforce solutions.
- Participate in the planning, testing, and deployment of new Salesforce features and releases.
- Document processes, configurations, and best practices within the Salesforce environment.
- Monitor Salesforce system performance, security, and integration with other systems.
- Stay updated with Salesforce releases, features, and best practices.
Required Skills
- Minimum 3 years of hands-on experience as a Salesforce Administrator.
- Proven proficiency in Salesforce Sales Cloud and Service Cloud.
- Solid understanding of Salesforce architecture, data model, and security model.
- Experience with configuration, customization (Flows, Process Builder, Workflows), and reporting.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills, capable of working with diverse teams and stakeholders.
- Salesforce Administrator Certification (ADM201).
Preferred Qualifications
- Advanced Salesforce Administrator Certification (ADM211).
- Experience with other Salesforce Clouds (e.g., Experience Cloud, Marketing Cloud).
- Familiarity with Apex, Visualforce, or Lightning Web Components (LWC) is a plus.
- Knowledge of integration tools and techniques for connecting Salesforce with other systems.
- Experience working in an Agile/Scrum development environment.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive private health insurance including dental and vision care.
- Extensive professional development programs, certifications, and mentorship opportunities.
- Flexible work environment with hybrid work options (blend of office and remote work).
- Generous annual leave and paid time off for volunteering.
- Comprehensive pension plan, life and accident insurance.
- Employee assistance programs focused on mental health and well-being.
- Vibrant company culture with regular team-building events and social activities.
- Opportunity to work with cutting-edge technologies and diverse global clients.
- A diverse and inclusive workplace that values individual contributions.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your Salesforce administration experience and relevant certifications.
Advertisement
