About Company
MTN Rwanda is a leading telecommunications company dedicated to connecting people across Rwanda. As part of the global MTN Group, we are committed to providing innovative, reliable, and accessible communication services to our customers. Our mission is to lead the delivery of a bold new digital world to our customers, enriching their lives through cutting-edge mobile solutions, data services, and financial technology. We believe in fostering a dynamic and inclusive work environment where every employee can thrive and contribute to our shared success. Join a team that is passionate about technology, customer satisfaction, and making a tangible impact in the Rwandan community.
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Job Description
Are you a highly energetic, results-driven individual with a passion for sales and customer interaction? MTN Rwanda is seeking enthusiastic Sales Promoters to join our team in Nyamasheke, Western Province. This part-time role focuses specifically on weekend work, offering an excellent opportunity to earn extra income while gaining valuable experience with a leading telecommunications brand.
As a Sales Promoter, you will be the face of MTN in a busy retail environment, actively engaging with potential and existing customers to promote our latest products, services, and special offers. You will demonstrate the features and benefits of our mobile devices, data plans, mobile money services, and other innovative solutions, ensuring customers understand how MTN can enhance their lives. This role requires a proactive approach, excellent communication skills, and the ability to meet sales targets in a fast-paced retail setting. You will be responsible for creating a positive and memorable customer experience, answering queries, and guiding customers through the purchasing process.
We are looking for someone who is not just a salesperson, but a brand ambassador—someone who genuinely believes in the power of connectivity and can effectively convey that enthusiasm to others. If you enjoy working in a vibrant environment, connecting with people, and are available to commit to weekend shifts, we encourage you to apply. This position offers comprehensive product training, a supportive team atmosphere, and the potential for growth within MTN Rwanda.
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Key Responsibilities
- Actively engage with customers in a designated retail store to promote MTN products and services (e.g., SIM cards, data bundles, MTN Mobile Money, devices).
- Educate customers on product features, benefits, and current promotions, ensuring a clear understanding of MTN's offerings.
- Conduct live demonstrations of products and services to showcase their value and ease of use.
- Achieve assigned weekly and monthly sales targets for various MTN products and services.
- Maintain up-to-date knowledge of all MTN products, services, pricing, and competitive landscape.
- Provide excellent customer service, addressing inquiries, and resolving minor issues efficiently and courteously.
- Assist customers with the activation of new services and basic troubleshooting.
- Collect customer feedback and report insights to improve service and product offerings.
- Ensure promotional materials are well-displayed and the sales area is tidy and inviting.
- Accurately record sales transactions and customer data as required.
Required Skills
- Proven experience in sales or customer service, preferably in a retail environment.
- Exceptional verbal communication and interpersonal skills in Kinyarwanda and English.
- Strong ability to persuade and influence customers.
- A self-starter with a proactive and results-oriented mindset.
- Ability to work independently and as part of a team.
- Basic computer literacy and comfort with mobile technology.
- Availability to work full shifts on weekends (Saturdays and Sundays).
Preferred Qualifications
- Prior experience as a sales promoter or brand ambassador.
- Knowledge of MTN products and services.
- Familiarity with the Nyamasheke local market and community.
- Fluency in French is an added advantage.
- A diploma or certificate in Sales, Marketing, or a related field.
Perks & Benefits
- Competitive hourly/daily compensation for weekend work.
- Performance-based incentives and bonuses.
- Comprehensive product training and ongoing support.
- Opportunity to represent a leading global telecommunications brand.
- Potential for career growth and full-time opportunities within MTN Rwanda.
- Exposure to a dynamic and fast-paced retail environment.
- Be part of a vibrant and supportive team.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their application. Please ensure your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this weekend sales promoter role are attached. Highlight your availability and passion for engaging with customers.
