About Company
Access Bank Plc is a leading full-service commercial bank operating through a network of more than 600 branches and service outlets, spanning three continents, 12 countries and over 49 million customers. As one of Africa’s largest retail banks by customer base, Access Bank is at the forefront of driving sustainable economic growth and innovation within the financial sector. We are committed to fostering a dynamic work environment where talent thrives, and employees are empowered to make a significant impact on our success and the communities we serve.
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Job Description
We are seeking a highly organized and analytical Sales Operations Coordinator to join our Corporate Support Team in Surulere, Lagos. In this pivotal role, you will be instrumental in optimizing the efficiency and effectiveness of our corporate sales processes, directly contributing to the achievement of our ambitious sales targets. You will work closely with our corporate sales teams, providing crucial support in data management, reporting, process improvement, and technology utilization. This position offers a unique opportunity to shape the operational backbone of a high-performing sales organization within one of Africa’s leading financial institutions. If you possess a keen eye for detail, a passion for data-driven decision-making, and excellent communication skills, we invite you to be a part of our journey towards redefining banking and creating sustainable value for all stakeholders. Your contributions will help streamline workflows, enhance sales productivity, and ensure our sales force has the resources and insights needed to excel in a competitive market.
Key Responsibilities
- Manage and maintain accurate sales data within CRM systems, ensuring data integrity and consistency.
- Generate comprehensive sales reports and dashboards, providing actionable insights into sales performance, pipeline health, and forecasting.
- Support the sales team with administrative tasks, including preparing presentations, proposals, and sales collateral.
- Identify and implement process improvements to enhance sales efficiency and reduce operational bottlenecks.
- Coordinate sales training initiatives and onboarding processes for new sales personnel.
- Act as a liaison between the sales department and other internal teams (e.g., Marketing, IT, Finance) to ensure smooth operations.
- Assist in the development and documentation of sales policies, procedures, and best practices.
- Monitor sales technology adoption and provide support to users on CRM and other sales tools.
Required Skills
- Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics)
- Advanced Microsoft Excel skills (pivot tables, VLOOKUP, data analysis)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- High level of attention to detail and accuracy
- Ability to manage multiple tasks and prioritize effectively
- Proven ability to work collaboratively in a team environment
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field
- Experience with business intelligence tools (e.g., Power BI, Tableau)
- Certification in CRM administration or sales operations
- Previous experience in the banking or financial services industry
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive health insurance coverage
- Generous pension scheme
- Opportunities for professional development and career advancement
- Access to industry-leading training programs
- Work-life balance initiatives
- Employee assistance programs
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please navigate to our careers page, search for ‘Sales Operations Coordinator’, and submit your detailed resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.
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