About Company
MTN Nigeria Communications Plc is Africa’s largest provider of communications services and a leading emerging market mobile operator. As part of the multinational MTN Group, we are committed to connecting people with the world, offering innovative and reliable voice, data, and digital services to millions across Nigeria. Our mission is to lead the delivery of a bold, new digital world to our customers. We are passionate about innovation, customer satisfaction, and contributing to the socio-economic development of Nigeria through our extensive network and impactful corporate social responsibility initiatives. At MTN, we foster a dynamic and inclusive work environment where employees are empowered to grow, excel, and make a tangible difference in the lives of our customers and the communities we serve. Join a team that is shaping the future of telecommunications and digital services.
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Job Description
We are seeking an experienced and highly motivated Sales Manager to lead our Retail Operations with a strategic corporate focus on Lagos Island. This pivotal role will be responsible for driving sales performance across our retail channels within the designated region, while simultaneously developing and nurturing strong corporate client relationships to expand our enterprise sales footprint. The ideal candidate will possess a deep understanding of retail dynamics, exceptional leadership qualities, and a proven track record in both consumer and business-to-business sales environments. You will be instrumental in formulating and executing sales strategies that align with MTN Nigeria’s overall business objectives, optimizing retail channel efficiency, and identifying new market opportunities within the corporate sector. Your daily activities will involve overseeing the performance of retail outlets, managing a team of sales professionals, ensuring consistent brand representation, and engaging directly with corporate clients to present tailored telecommunications solutions. This is an exciting opportunity for a results-oriented leader to make a significant impact on our market penetration and revenue growth in a vibrant commercial hub.
Key Responsibilities
- Develop and implement strategic sales plans to achieve and exceed retail and corporate sales targets in the Lagos Island region.
- Oversee the day-to-day operations of MTN retail outlets within the assigned territory, ensuring optimal performance, merchandising, and customer service standards.
- Identify, cultivate, and maintain strong relationships with key corporate clients and decision-makers to drive B2B sales growth and market share.
- Lead, mentor, and motivate a team of retail and corporate sales representatives, providing ongoing coaching, training, and performance evaluations.
- Analyze market trends, competitor activities, and customer feedback to identify new business opportunities and refine sales strategies.
- Manage sales budgets, forecast revenue, and prepare regular reports on sales performance, market insights, and strategic initiatives.
- Ensure compliance with all company policies, procedures, and regulatory requirements across all retail and corporate sales activities.
- Collaborate cross-functionally with marketing, product development, and customer service teams to enhance service delivery and customer satisfaction.
- Represent MTN Nigeria at corporate events, trade shows, and networking functions to promote our brand and solutions.
Required Skills
- Minimum of 5 years of progressive experience in Sales Management, with a significant focus on retail operations and corporate sales.
- Proven track record of achieving sales targets and driving revenue growth in a competitive market.
- Strong leadership and team management skills, with the ability to inspire and develop a high-performing sales force.
- Excellent communication, negotiation, and presentation skills, capable of engaging diverse stakeholders.
- In-depth understanding of retail sales principles, merchandising, and customer experience best practices.
- Demonstrated ability to identify, prospect, and close deals with corporate clients.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Strategic thinker with strong analytical and problem-solving abilities.
- Bachelor's degree in Business Administration, Marketing, or a related field.
Preferred Qualifications
- Master's degree (MBA) in a relevant discipline.
- Certifications in Sales Management, Business Development, or Key Account Management.
- Experience within the telecommunications or fast-moving consumer goods (FMCG) industry.
- Familiarity with the Lagos Island business landscape and corporate sector.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous pension scheme.
- Opportunities for professional development and career advancement.
- Employee discounts on MTN products and services.
- Paid time off and holidays.
- Dynamic and supportive work environment.
How to Apply
Interested and qualified candidates are encouraged to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your experience in retail operations management and corporate sales strategy.
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