About Company
Lewis Stores, a proud member of the Lewis Group, is a leading retailer of furniture, appliances, and home electronics in Southern Africa. For over 85 years, we have been committed to making quality home goods accessible and affordable to our customers. With a vast network of stores across the region, Lewis is synonymous with trust, value, and exceptional customer service. We empower our employees to grow, offering a dynamic and supportive environment where dedication and performance are celebrated and generously rewarded. Join a company that believes in building futures – for both our customers and our dedicated team members, fostering an inclusive culture of success and continuous improvement.
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Job Description
Are you a natural conversationalist with an innate ability to understand and anticipate customer desires? Lewis Stores in Kempton Park is actively seeking an exceptionally driven and charismatic Sales Consultant to enrich our vibrant retail team. This is more than just a job; it’s a profound opportunity for individuals who thrive on achieving ambitious targets and are eager to significantly impact their financial future through a robust commission-based structure. As a cornerstone of our customer engagement, you will be the dynamic force connecting our valued patrons with the high-quality furniture, essential appliances, and cutting-edge electronics that transform houses into homes. Your daily mission will involve fostering genuine relationships, artfully demonstrating product features and benefits, and expertly guiding customers through their purchasing journey to a satisfying close. We are particularly interested in candidates who possess not only stellar sales acumen but also an unwavering commitment to delivering an unparalleled customer experience, ensuring every interaction reflects the Lewis Stores promise of value and trust. This role demands a persuasive communicator, a proactive problem-solver, and someone who genuinely delights in helping others make informed decisions for their domestic needs. If you are passionate about retail, confident in your sales capabilities, and ready to elevate your career within a reputable and supportive environment, we invite you to unleash your potential with us. Your dedication will be tangibly rewarded through our attractive commission scheme, offering uncapped earning potential for those who consistently exceed expectations and champion our brand with enthusiasm and integrity. Join us and become an essential part of a legacy built on making quality home living accessible to all.
Key Responsibilities
- Actively engage with customers on the sales floor, providing friendly and professional service.
- Identify customer needs and effectively recommend suitable products (furniture, appliances, electronics) from our extensive range.
- Achieve and consistently exceed individual sales targets and performance metrics.
- Demonstrate in-depth product knowledge, including features, benefits, and competitive advantages.
- Process sales transactions accurately and efficiently, including handling cash and card payments.
- Maintain a well-organized and visually appealing sales floor, ensuring products are displayed correctly.
- Assist with stock management, including receiving, checking, and merchandising new deliveries.
- Handle customer inquiries, resolve complaints, and provide excellent after-sales support.
- Stay informed about current promotions, pricing, and company policies.
- Participate in training and development programs to enhance sales skills and product knowledge.
Required Skills
- Proven track record in a target-driven sales environment (retail preferred).
- Exceptional interpersonal and communication skills (verbal and written).
- Strong negotiation and persuasion abilities with a focus on closing sales.
- Customer-centric approach with a passion for delivering outstanding service.
- Ability to work independently and collaboratively as part of a team.
- Basic computer literacy (MS Office, POS systems).
- High level of integrity, professionalism, and reliability.
- Resilience and a positive attitude, even in challenging situations.
Preferred Qualifications
- Previous experience in retail furniture, appliance, or electronics sales.
- A Matric certificate or equivalent qualification.
- Familiarity with financial services or credit sales processes.
- Ability to speak multiple South African official languages.
Perks & Benefits
- Uncapped commission structure with high earning potential based on performance.
- Comprehensive sales training and continuous professional development.
- Opportunity for career advancement within a leading retail group.
- Supportive team environment and mentorship.
- Staff discounts on Lewis Group products.
- Access to employee wellness programs.
- Performance-based incentives and recognition programs.
How to Apply
If you are a driven individual looking for an exciting opportunity to grow your career and earning potential, we encourage you to apply! Please click on the application link below to submit your detailed CV and a cover letter outlining your sales experience and why you are the ideal candidate for this role.
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