About Company
The Touring Club Suisse (TCS) is Switzerland’s largest mobility club, dedicated to ensuring safe, reliable, and sustainable mobility for all. With over 1.5 million members, TCS provides comprehensive roadside assistance, expert advice, and a wide range of services covering everything from breakdowns and accident support to travel and insurance. Our mission is to protect, assist, and inform our members, fostering a community built on trust and excellent service. We are committed to innovation, environmental responsibility, and maintaining the highest standards of quality in all our operations. Joining TCS means becoming part of a dynamic team that is at the heart of Swiss mobility, making a tangible difference in people’s lives every day, often in their moments of need. We pride ourselves on a strong team spirit, continuous professional development, and a supportive work environment.
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Job Description
Are you a skilled automotive technician with a passion for helping people and a knack for problem-solving? TCS is looking for a dedicated and resilient Roadside Tire Repairer to join our dynamic team in Zurich. In this vital role, you will be the first point of contact for our members facing tire-related emergencies on the roads of Switzerland. From flat tires and punctures to more complex tire damages, you will diagnose issues, perform expert repairs, and replace tires quickly and efficiently, ensuring our members can continue their journeys with minimal disruption. This is more than just a repair job; it’s about providing reassurance, expertise, and exceptional customer service under challenging conditions. You will operate a fully equipped service vehicle, working independently across the Zurich region, responding to emergency calls in all weather conditions, day or night. Your ability to work under pressure, maintain a calm demeanor, and prioritize safety will be paramount. We are looking for someone who takes pride in their workmanship, understands the importance of swift and reliable assistance, and genuinely enjoys interacting with people. If you are ready to be a hero on the road and a valued member of Switzerland’s premier mobility service, we encourage you to apply.
Key Responsibilities
- Respond promptly and efficiently to roadside assistance calls, particularly those related to tire malfunctions.
- Diagnose tire issues accurately, including punctures, blowouts, and valve problems, for various vehicle types.
- Perform on-the-spot tire repairs (e.g., plugging, patching) or complete tire replacements using specialized tools and equipment.
- Ensure the safe operation of all tools and equipment, adhering strictly to TCS safety protocols and road safety regulations.
- Provide clear, professional, and empathetic communication to members, explaining issues and repair options.
- Offer advice on tire maintenance, safety, and future preventive measures.
- Manage and maintain a fully equipped service vehicle, ensuring it is always stocked, clean, and in excellent working order.
- Complete necessary documentation and reporting for each service call.
- Collaborate effectively with the dispatch center and other TCS team members to optimize service delivery.
- Represent TCS with professionalism and uphold our reputation for excellence in roadside assistance.
Required Skills
- Proven experience in tire repair and replacement, including familiarity with various tire types and wheel systems.
- Valid Swiss driving license (Category B minimum); C1/C preferred.
- Strong mechanical aptitude and problem-solving skills.
- Ability to work independently and make sound decisions under pressure.
- Excellent customer service and communication skills, with a patient and empathetic approach.
- Physical fitness and ability to work outdoors in all weather conditions, including lifting heavy objects.
- Proficiency in German (verbal and written) is essential for effective communication in the Zurich region.
- Commitment to safety and adherence to strict operational guidelines.
Preferred Qualifications
- Vocational training or apprenticeship as a car mechanic, automotive technician, or similar field.
- Previous experience in roadside assistance or emergency services.
- Certifications in tire service or automotive repair.
- Knowledge of other Swiss national languages (French, Italian) is a plus.
- Familiarity with advanced diagnostic equipment for tire pressure monitoring systems (TPMS).
Perks & Benefits
- Competitive salary and attractive social benefits.
- Comprehensive training and continuous professional development opportunities.
- Provision of modern, well-maintained service vehicles and high-quality tools.
- Company uniform and safety gear.
- Stable and reputable employer with a strong commitment to its employees.
- Opportunities for career progression within a large organization.
- Employee discounts on TCS services and products.
- A supportive and collaborative team environment.
- Contribution to a vital service that positively impacts Swiss mobility.
How to Apply
If you are a highly motivated and skilled individual eager to make a difference on Switzerland’s roads, we invite you to join the TCS family. To apply, please click on the application link below. Ensure your application includes your detailed CV and any relevant certifications. We look forward to receiving your application and potentially welcoming you to our team!
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