About Company
Career.supersecrets connects passionate hospitality professionals with leading establishments. We specialize in identifying talent who are ready to elevate dining experiences and operational excellence. For a restaurant supervisor, our network offers unparalleled opportunities to join teams that value leadership, innovation, and a commitment to exceptional service. We pride ourselves on fostering growth and providing supportive environments where your skills in both kitchen and dining management can truly shine. Join us to find your next significant career challenge, shaping the future of culinary and guest satisfaction.
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Job Description
We are seeking an experienced and highly motivated Restaurant Supervisor to oversee both kitchen and dining operations for a dynamic establishment in Isheri, Lagos. This crucial role is perfect for a natural leader with a passion for hospitality, an eye for detail, and a commitment to delivering exceptional guest experiences. As a Restaurant Supervisor, you will be instrumental in ensuring the smooth, efficient, and profitable running of daily restaurant activities. You will lead, train, and inspire our dedicated team across both front-of-house and back-of-house functions, maintaining the highest standards of food quality, service excellence, and operational hygiene. This position requires a proactive individual capable of multitasking, problem-solving, and driving continuous improvement in a fast-paced environment. The successful candidate will be responsible for upholding brand standards, managing inventory, optimizing staff performance, and ensuring complete customer satisfaction. This is a unique opportunity to contribute significantly to a growing brand, with the added benefit of staff lodging provided to ensure convenience and work-life balance within the vibrant Isheri community. If you thrive in a leadership role and are eager to make a tangible impact on a restaurant’s success, we encourage you to apply.
Key Responsibilities
- Supervise and coordinate daily kitchen and dining operations, ensuring seamless service delivery.
- Train, mentor, and motivate staff to uphold service standards, operational procedures, and food safety protocols.
- Monitor food preparation, presentation, and quality to ensure consistency and adherence to recipes and standards.
- Manage inventory, including ordering, receiving, and stocking supplies for both kitchen and dining areas.
- Oversee cash handling procedures, manage sales transactions, and prepare end-of-day reports.
- Handle customer inquiries, feedback, and complaints professionally, striving for immediate resolution and satisfaction.
- Ensure compliance with all health, safety, and hygiene regulations, maintaining a clean and organized work environment.
- Assist in scheduling staff shifts, managing labor costs, and optimizing operational efficiency.
- Collaborate with management to develop and implement strategies for sales growth and customer engagement.
- Conduct regular inspections of premises and equipment, reporting maintenance needs promptly.
- Foster a positive and productive work environment for all team members.
Required Skills
- Proven experience in restaurant supervision or a similar leadership role.
- Strong understanding of both kitchen and dining operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in inventory management and cost control.
- Ability to manage and motivate a diverse team.
- Exceptional customer service and problem-solving abilities.
- Sound knowledge of food safety and hygiene regulations.
- Flexibility to work evenings, weekends, and holidays.
Preferred Qualifications
- Degree or Diploma in Hospitality Management, Culinary Arts, or a related field.
- Experience with point-of-sale (POS) systems and restaurant management software.
- First Aid and CPR certification.
- Previous experience working in a fast-paced, high-volume restaurant setting.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Provided staff lodging within the Isheri area.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Comprehensive training programs.
- Meal allowances during shifts.
How to Apply
Interested candidates are invited to apply directly by clicking the link below. Please ensure your resume highlights your relevant experience in restaurant supervision, particularly in managing both kitchen and dining operations. We look forward to reviewing your application and exploring how you can contribute to our team.
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