About Company
Career.supersecrets is more than just a place to work; it’s a vibrant hub where culinary excellence meets exceptional service. We believe in fostering a supportive environment where passionate individuals can thrive, contributing to a premium dining experience. Join our dedicated team in Eko Tower, Victoria Island, and become an integral part of a company that values innovation, growth, and the highest standards of hospitality. We empower our supervisors to lead with confidence, shaping memorable moments for our guests and ensuring smooth operations from kitchen to dining floor. Your leadership will directly influence our continued success.
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Job Description
The Restaurant Supervisor at Career.supersecrets will be instrumental in ensuring the seamless operation of our kitchen and dining areas. Based in the prestigious Eko Tower, Victoria Island, this role demands a proactive leader who can inspire a team to deliver unparalleled service and culinary standards. You will oversee daily service, manage staff performance, maintain hygiene protocols, and uphold our commitment to guest satisfaction. This is a hands-on position requiring excellent communication, organizational, and problem-solving skills, perfect for someone ready to advance their career in a dynamic hospitality environment. We offer a unique opportunity to contribute to a sophisticated dining experience while benefitting from staff lodging, promoting a healthy work-life balance and a sense of community. Your ability to lead by example and foster a positive, efficient work culture will be key to your success and our guests’ delight.
Key Responsibilities
- Supervise daily restaurant operations, ensuring smooth service flow from kitchen to dining area.
- Oversee and coordinate kitchen and dining staff, including scheduling, training, and performance management.
- Ensure adherence to all food safety, hygiene, and health regulations.
- Monitor inventory, manage orders, and control waste to optimize operational costs.
- Maintain high standards of customer service, promptly addressing guest feedback and resolving issues.
- Conduct regular quality checks on food presentation, taste, and service delivery.
- Collaborate with the Head Chef and Restaurant Manager to develop and implement new menus or promotional activities.
- Prepare daily reports on sales, staff performance, and operational incidents.
- Foster a positive and productive work environment, motivating the team to achieve service excellence.
- Assist in setting up and closing down the restaurant, ensuring all tasks are completed efficiently.
- Manage cash handling procedures and ensure accurate reconciliation at shift end.
Required Skills
- Proven experience in a supervisory role within a high-volume restaurant or hospitality setting (minimum 3 years).
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Solid understanding of food safety and hygiene regulations.
- Proficiency in restaurant management software (POS systems).
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Customer-service oriented with a passion for delivering exceptional guest experiences.
- Problem-solving skills and ability to make quick, effective decisions under pressure.
Preferred Qualifications
- Bachelor's degree or Diploma in Hospitality Management, Culinary Arts, or a related field.
- Fluency in additional local languages (e.g., Yoruba, Hausa, Igbo).
- Certification in Food Safety and Hygiene.
- Experience with inventory management and cost control in a restaurant environment.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive staff lodging provided on-site.
- Health insurance benefits.
- Opportunities for professional development and career advancement.
- Employee meal discounts.
- A vibrant and supportive work environment in a prime location.
- Paid time off and holidays.
How to Apply
We invite qualified candidates who are passionate about hospitality and leadership to join our team. Please click on the application link below to submit your detailed CV and a cover letter outlining your experience and why you are the ideal candidate for this role. Ensure your application clearly highlights your supervisory experience and relevant skills.
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