About Company
Tantalizers Plc is a pioneering and leading force in Nigeria’s Quick Service Restaurant (QSR) industry. Established with a vision to provide exceptional dining experiences, Tantalizers has grown into a household name, synonymous with quality, variety, and customer satisfaction. With numerous branches across the nation, we pride ourselves on offering a diverse menu that caters to various tastes, from traditional Nigerian delicacies to contemporary fast-food options. Our commitment extends beyond delicious food to fostering a positive and dynamic work environment where every team member is valued, empowered, and encouraged to grow. At Tantalizers, we believe that our success is built on the dedication and passion of our people, and we are continually investing in their development and well-being. Join our team and be part of a legacy that’s shaping the future of Nigerian hospitality.
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Job Description
Are you a seasoned hospitality professional with a passion for excellence in both kitchen operations and dining service? Tantalizers Plc is seeking a dynamic and experienced Restaurant Supervisor to oversee our kitchen and dining areas in our bustling Carter Bridge, Lagos Island location. This pivotal role requires a hands-on leader who can seamlessly manage day-to-day operations, ensuring the highest standards of food quality, hygiene, customer service, and staff performance.
As a Restaurant Supervisor, you will be the bridge between our culinary team and our front-of-house staff, ensuring a harmonious and efficient workflow that delights our customers. You will be responsible for supervising food preparation and presentation, maintaining strict adherence to food safety protocols, and optimizing kitchen efficiency. Concurrently, you will manage dining room operations, ensuring a welcoming atmosphere, swift service, and impeccable customer satisfaction. Your leadership will be crucial in training, motivating, and developing your team, fostering a culture of continuous improvement and exceptional service.
This is an exciting opportunity for an individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and is dedicated to operational excellence. We are looking for someone who can drive sales, manage inventory effectively, and implement cost-control measures without compromising on quality. The successful candidate will play a key role in upholding Tantalizers’ reputation for outstanding dining experiences. We understand the importance of staff well-being, which is why this position includes comprehensive staff lodging, providing convenience and comfort for our dedicated team members. If you’re ready to take on a challenging yet rewarding role with a leading QSR brand, we encourage you to apply and contribute to our ongoing success.
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Key Responsibilities
- Oversee and manage daily kitchen and dining operations, ensuring smooth workflow and efficiency.
- Supervise food preparation, cooking, and presentation, maintaining Tantalizers' high standards of quality and consistency.
- Ensure strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes).
- Manage and train kitchen and dining staff, fostering a positive work environment and promoting teamwork.
- Monitor inventory levels, place orders, and manage stock to minimize waste and ensure product availability.
- Handle customer inquiries, feedback, and complaints promptly and professionally to ensure satisfaction.
- Implement and enforce company policies and procedures, including cash handling and operational protocols.
- Conduct regular inspections of kitchen and dining areas to ensure cleanliness and proper equipment functionality.
- Develop staff schedules, manage breaks, and ensure adequate staffing levels during peak hours.
- Assist in sales forecasting, budget management, and cost control initiatives.
- Conduct performance evaluations for direct reports and identify areas for training and development.
Required Skills
- Proven leadership and team management abilities in a restaurant setting.
- Excellent communication and interpersonal skills, with fluency in English.
- Thorough knowledge of food safety, hygiene, and sanitation standards.
- Strong organizational skills and attention to detail.
- Proficiency in inventory management and POS systems.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Customer service orientation with problem-solving capabilities.
Preferred Qualifications
- Higher National Diploma (HND) or Bachelor's Degree in Hospitality Management, Culinary Arts, or a related field.
- Certifications in Food Safety and Hygiene (e.g., HACCP, Food Handlers Certificate).
- Experience with Nigerian cuisine and international fast-food standards.
- Knowledge of local supplier networks and procurement processes.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive staff lodging provided.
- Health insurance coverage.
- Staff meal allowances.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience in restaurant supervision, particularly with kitchen and dining operations. We look forward to reviewing your application and potentially welcoming you to the Tantalizers team.
