About Company
Passionate about culinary excellence and exceptional guest experiences? Career.supersecrets is your gateway to a thriving career in the hospitality sector. We partner with dynamic establishments dedicated to crafting memorable dining journeys. For a Restaurant Supervisor, this means stepping into environments where your leadership directly impacts service quality and operational efficiency. We connect talent with opportunities that foster professional growth, encourage innovation, and celebrate dedication to the art of hospitality. Join us to elevate your career and shape the future of fine dining and guest satisfaction.
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Job Description
We are seeking an exceptionally motivated and experienced Restaurant Supervisor to lead operations across both the kitchen and dining areas of a vibrant establishment in Shasha, Alimosho. This is a critical leadership role that demands a meticulous eye for detail, strong organizational prowess, and a genuine passion for delivering outstanding culinary and service experiences. As a Restaurant Supervisor, you will be the cornerstone of our daily operations, ensuring seamless coordination between the culinary team and front-of-house staff to uphold the highest standards of quality and guest satisfaction.
Your primary responsibility will be to inspire, train, and manage a dedicated team, fostering an environment of professionalism, efficiency, and continuous improvement. You will oversee all aspects from food preparation and presentation in the kitchen to the flawless execution of table service and guest interaction in the dining area. This includes diligent inventory management, ensuring optimal stock levels, minimizing waste, and adherence to all health and safety regulations. You will also be instrumental in handling guest feedback, resolving issues promptly, and proactively seeking opportunities to enhance the overall dining experience.
This role offers a unique opportunity to shape the operational excellence of a growing hospitality business. With accommodation provided, you can fully immerse yourself in a challenging yet rewarding position where your leadership directly impacts our reputation and success. We are looking for an individual who can not only manage but also motivate, innovate, and problem-solve under pressure. Your ability to forecast needs, manage resources, and maintain a high standard of hygiene and service will be paramount. If you are a results-driven professional with a proven track record in restaurant supervision and a commitment to excellence, we invite you to join our team and contribute to an environment where every meal is an experience and every guest feels valued.
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Key Responsibilities
- Oversee and manage daily operations of both kitchen and dining areas, ensuring smooth workflow and exceptional service.
- Supervise, train, and mentor a diverse team of kitchen and dining staff, fostering a positive, collaborative, and productive work environment.
- Ensure strict adherence to high standards of food quality, presentation, portion control, and hygiene in the kitchen.
- Maintain immaculate dining areas, ensuring efficient table service, timely order delivery, and an outstanding guest experience.
- Manage inventory, conduct regular stock control, place orders for supplies, and minimize waste across both kitchen and dining operations.
- Handle guest inquiries, complaints, and feedback professionally and effectively, ensuring prompt and satisfactory resolution.
- Develop, implement, and manage staff schedules to ensure adequate coverage and operational efficiency at all times.
- Monitor and enforce strict compliance with all local health, safety, and sanitation regulations.
- Conduct regular performance evaluations for staff, identify areas for improvement, and facilitate professional development.
- Collaborate with management to set and achieve operational goals, service quality targets, and profitability objectives.
- Assist in menu planning, development, and costing, ensuring alignment with guest preferences and culinary trends.
- Prepare daily and weekly reports on sales, guest feedback, inventory levels, and operational issues.
Required Skills
- Proven experience (minimum 2 years) in a supervisory role within the restaurant or hospitality industry, covering both kitchen and dining operations.
- Strong leadership, team management, and motivational abilities.
- Excellent communication and interpersonal skills, both verbal and written.
- In-depth knowledge of food safety, hygiene, and sanitation regulations (e.g., HACCP principles).
- Proficiency in inventory management, cost control, and optimizing operational efficiency.
- Exceptional customer service and problem-solving skills with a guest-first approach.
- Familiarity with restaurant management software and Point-of-Sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- Strong organizational skills, attention to detail, and ability to multitask under pressure.
Preferred Qualifications
- Bachelor’s degree or Higher National Diploma (HND) in Hospitality Management, Culinary Arts, or a related field.
- Certification in Food Safety Management (e.g., from relevant local authorities).
- Experience with fine dining or high-volume restaurant operations.
- Demonstrated ability to train and develop staff through structured programs.
- Multilingual abilities (e.g., proficiency in local Nigerian languages like Yoruba).
Perks & Benefits
- Competitive salary package commensurate with experience.
- Accommodation provided on-site.
- Opportunities for professional growth and career advancement within a dynamic organization.
- Supportive and collaborative work environment.
- Meal allowances during shifts.
- Health and wellness benefits.
- Generous annual leave.
- Performance-based incentives and bonuses.
How to Apply
Are you ready to take the next step in your hospitality career and lead a dedicated team? We encourage you to apply directly by clicking the link below. Please ensure your resume highlights your relevant supervisory experience in both kitchen and dining operations. We look forward to reviewing your application!