About Company
Unlocking potential in the vibrant hospitality sector, Career.supersecrets isn’t just a platform; we are a catalyst for culinary and service excellence. We champion dynamic environments where passion for food and impeccable guest experiences converge. For a Restaurant Supervisor, this means a unique opportunity to lead, innovate, and thrive within a supportive framework. We empower our team members to shape the dining landscape, ensuring every meal is a masterpiece and every guest leaves delighted. Join us to elevate your career and be part of a team dedicated to setting new benchmarks in hospitality.
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Job Description
We are seeking a highly motivated and experienced Restaurant Supervisor to oversee both kitchen and dining operations at our dynamic establishment located in the bustling Lawanson area of Surulere. This pivotal role is perfect for a hands-on leader passionate about delivering exceptional culinary experiences and outstanding customer service. As a Restaurant Supervisor, you will be the bridge between our culinary team and front-of-house staff, ensuring seamless service delivery from the moment an order is placed to the final farewell. You will play a crucial role in maintaining high standards of food quality, presentation, and hygiene, while also managing staff, optimizing workflows, and enhancing the overall guest journey. This is more than just a supervisory role; it’s an opportunity to shape the dining culture, foster a positive team environment, and drive operational efficiency. You will be instrumental in upholding our reputation for excellence, tackling daily challenges with innovative solutions, and contributing directly to our ongoing success. The ideal candidate will possess a keen eye for detail, strong leadership capabilities, and a genuine commitment to creating memorable moments for every patron. We offer a supportive work environment where your contributions are valued and your professional growth is encouraged. This role includes accommodation, reflecting our commitment to your comfort and convenience as you become an integral part of our team in Surulere.
Key Responsibilities
- Supervise and coordinate daily kitchen and dining room operations, ensuring efficiency and adherence to service standards.
- Train, mentor, and motivate front-of-house and back-of-house staff, fostering a collaborative and high-performance team culture.
- Monitor food preparation, presentation, and quality to ensure consistency and compliance with health and safety regulations.
- Manage inventory, ordering, and stock rotation for both kitchen and bar supplies, minimizing waste and controlling costs.
- Handle guest inquiries, concerns, and feedback promptly and professionally, resolving issues to ensure guest satisfaction.
- Develop and implement operational procedures to enhance service quality, efficiency, and customer experience.
- Assist in scheduling staff shifts, managing labor costs, and conducting performance reviews.
- Ensure all areas of the restaurant, including kitchen and dining, are clean, organized, and meet hygiene standards.
- Collaborate with management on menu development, promotional activities, and achieving financial targets.
Required Skills
- Proven experience as a Restaurant Supervisor or similar role in a busy restaurant environment.
- Strong knowledge of both kitchen operations and dining service protocols.
- Exceptional leadership and team management skills, with the ability to inspire and motivate staff.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory management and cost control.
- Demonstrated ability to handle challenging situations and resolve guest complaints effectively.
- Familiarity with health, safety, and hygiene regulations in the food service industry.
- Basic computer literacy for POS systems and administrative tasks.
Preferred Qualifications
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Experience with fine dining or high-volume restaurant operations.
- First Aid and Food Handler’s certification.
- Ability to speak multiple local languages (e.g., Yoruba) is a plus.
Perks & Benefits
- Competitive salary and performance-based incentives.
- On-site staff accommodation provided.
- Opportunities for professional development and career advancement.
- Meals provided during shifts.
- A vibrant and supportive work environment.
- Comprehensive health and wellness benefits (specifics available upon inquiry).
How to Apply
Eager to lead a dynamic team and elevate dining experiences in Surulere? We invite you to apply by sending your comprehensive CV and a cover letter detailing your relevant experience and why you are the perfect fit for this role. Please click the link below to submit your application directly. We look forward to reviewing your qualifications and potentially welcoming you to our team.
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