About Company
At Career.supersecrets, we excel at connecting exceptional hospitality professionals with leading establishments across Lagos. For a Restaurant Supervisor, this means accessing unparalleled opportunities to advance your career. We partner with top-tier restaurants and hotels, offering environments where your leadership in kitchen and dining operations is valued, your growth is supported, and your contributions directly shape success. Join our network and discover roles where your dedication to service excellence and team development is truly recognized.
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Job Description
Are you a seasoned hospitality professional with a passion for exceptional service and a flair for leadership? Career.supersecrets is seeking a dynamic and experienced Restaurant Supervisor to join a prestigious client’s team in Alapere, Lagos. This vital role oversees both kitchen and dining operations, ensuring seamless service delivery and an outstanding guest experience. We are looking for an individual who thrives in a fast-paced environment, possesses strong organizational skills, and can inspire a team to achieve excellence.
As the Restaurant Supervisor, you will be the backbone of daily operations, responsible for maintaining high standards of food quality, service efficiency, and customer satisfaction. Your leadership will be crucial in coordinating staff, managing inventory, and ensuring compliance with all health and safety regulations. This is an incredible opportunity for a dedicated individual to grow their career within a supportive and vibrant setting. If you’re ready to take on a challenging yet rewarding position where your contributions are recognized and valued, and you seek a role that comes with the added benefit of accommodation, we encourage you to apply. You will play a pivotal role in creating memorable dining experiences for our patrons, ensuring every aspect of their visit exceeds expectations.
Key Responsibilities
- Supervise and coordinate all kitchen and dining staff, ensuring efficient workflow and adherence to service standards.
- Oversee daily restaurant operations, including opening and closing procedures, cash handling, and inventory management.
- Train new employees and provide ongoing coaching and performance feedback to the team.
- Monitor food quality and presentation, ensuring consistency and adherence to recipes and standards.
- Manage customer inquiries, complaints, and feedback promptly and professionally to ensure high levels of satisfaction.
- Maintain cleanliness and organization throughout the restaurant, including dining areas, kitchen, and storage.
- Ensure compliance with all health, safety, and hygiene regulations (HACCP, local food safety standards).
- Assist in scheduling staff shifts, managing labor costs, and optimizing operational efficiency.
- Collaborate with the Restaurant Manager to achieve sales targets and implement promotional activities.
- Conduct regular inspections of facilities and equipment to ensure proper functioning and address maintenance needs.
Required Skills
- Minimum 3 years of experience in a supervisory role within a restaurant or hotel food and beverage department.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in restaurant management software (POS systems).
- Sound knowledge of food safety and hygiene regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated problem-solving and decision-making skills.
- Customer service-oriented mindset with a keen eye for detail.
Preferred Qualifications
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Experience with inventory control and cost management.
- First Aid and CPR certification.
- Knowledge of local Nigerian cuisine and international dishes.
Perks & Benefits
- Competitive salary package.
- Accommodation provided.
- Comprehensive health insurance.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
- Employee meals during shifts.
How to Apply
Interested candidates who meet the qualifications are invited to apply by clicking on the application link below. Please ensure your CV/resume is up-to-date and highlights your relevant experience.
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