About Company
Seeking a pivotal leadership role in hospitality? Career.supersecrets is a dynamic recruitment partner connecting top talent with exceptional opportunities in Nigeria’s vibrant hospitality sector. We champion professional growth, understanding that a thriving workforce is the cornerstone of any successful establishment. For a dedicated Restaurant Supervisor, we offer a pathway to lead and innovate within environments that value your expertise in both kitchen operations and dining excellence. We partner with leading venues, ensuring our placements are in roles where your leadership can truly shine, fostering memorable guest experiences and efficient team dynamics. Join us and discover your next impactful leadership role.
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Job Description
Are you a dynamic and experienced leader passionate about creating exceptional dining experiences? Career.supersecrets is seeking a dedicated Restaurant Supervisor to join a prestigious hospitality client in Ikorodu, Lagos. This pivotal role involves overseeing the daily operations of both the kitchen and dining areas, ensuring seamless service delivery, impeccable food quality, and outstanding guest satisfaction. As a key member of the management team, you will be instrumental in maintaining the highest standards across all facets of the restaurant, from food preparation and presentation to customer service and operational efficiency. We are looking for an individual with a proven track record in restaurant supervision, possessing a keen eye for detail, strong organizational skills, and the ability to inspire and lead a diverse team.
Your responsibilities will span across ensuring compliance with stringent health, safety, and hygiene regulations, managing inventory and supply chain, and actively contributing to staff training and development programs. You will be the frontline leader for managing guest feedback, resolving issues promptly, and creating a welcoming and memorable atmosphere for every patron. This role demands a proactive problem-solver who can thrive in a fast-paced environment and consistently deliver results. The successful candidate will also play a crucial role in staff scheduling, performance management, and fostering a positive and productive work culture. You will work closely with kitchen and front-of-house teams to optimize workflows, minimize waste, and ensure all operational targets are met. Furthermore, contributing to strategic planning, marketing initiatives, and special event coordination will also be part of your dynamic portfolio. This unique opportunity includes on-site accommodation, emphasizing our commitment to your comfort and well-being as you integrate into our esteemed team in Ikorodu. If you are ready to elevate your career and make a significant impact in a thriving culinary setting, we invite you to apply. Join us in setting new benchmarks for dining excellence and operational efficiency, contributing directly to an unforgettable culinary journey for our guests.
Key Responsibilities
- Oversee and manage the daily operations of both kitchen and dining sections of the restaurant.
- Lead, train, and mentor restaurant staff, ensuring high performance, excellent customer service, and adherence to all operational standards.
- Ensure strict compliance with health, safety, and hygiene regulations (HACCP) in both front and back-of-house areas.
- Monitor and maintain the highest standards of food quality, presentation, portion control, and freshness.
- Promptly and professionally handle guest inquiries, complaints, and feedback to ensure high levels of guest satisfaction.
- Manage inventory, conduct stock takes, order supplies, and implement cost control measures effectively.
- Develop and implement operational procedures and best practices to enhance efficiency and service quality.
- Assist in creating staff schedules, managing shifts, and overseeing payroll-related tasks for the team.
- Conduct regular inspections of the restaurant premises to ensure cleanliness, organization, and equipment maintenance.
- Contribute to menu planning, special event coordination, and promotional activities.
- Ensure smooth communication and collaboration between kitchen and front-of-house teams.
Required Skills
- Minimum of 3 years of proven experience in a supervisory role within the restaurant or hospitality industry.
- Exceptional leadership, team management, and motivational abilities.
- Outstanding communication and interpersonal skills, capable of interacting effectively with staff and guests.
- In-depth knowledge of food safety, hygiene regulations, and best practices.
- Proficiency in restaurant management software and Point-of-Sale (POS) systems.
- Demonstrated ability to work effectively under pressure and adeptly handle challenging situations.
- Strong problem-solving skills with a proactive and solutions-oriented approach.
- Fluent in English, both written and verbal, for effective communication.
Preferred Qualifications
- A culinary degree or a certification in hospitality management.
- Extensive experience with inventory management, supplier relations, and cost control strategies in a high-volume restaurant setting.
- Familiarity with local Nigerian cuisine as well as a diverse range of international dishes.
- Possession of a valid First Aid and Food Handler's permit.
- Ability to communicate in local languages (e.g., Yoruba) is a distinct advantage.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comfortable on-site accommodation provided.
- Comprehensive health insurance coverage.
- Generous meal allowances.
- Significant opportunities for professional development and career advancement within the hospitality sector.
- A supportive, dynamic, and collaborative work environment.
- Performance-based bonuses and incentives.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a compelling cover letter detailing their relevant experience, leadership philosophy, and why they are a suitable fit for this exciting Restaurant Supervisor role.
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