About Company
The Place Restaurant is a rapidly growing and highly popular hospitality brand in Nigeria, renowned for its delectable African and intercontinental cuisine served in a vibrant, family-friendly atmosphere. With multiple branches across Lagos, including a strong presence in Ikeja, we are committed to delivering exceptional dining experiences through quality food, excellent service, and a welcoming environment. Our mission is to become the preferred choice for casual dining, celebrated for our commitment to our customers and our dedicated team members. Join The Place Restaurant and be part of a team that values innovation, professionalism, and community. We pride ourselves on creating a diverse and inclusive workplace where every team member is valued and given the opportunity to grow.
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Job Description
Are you a passionate and experienced leader in the hospitality industry, eager to elevate dining experiences? The Place Restaurant is seeking a dynamic and dedicated Restaurant Supervisor for our bustling dining service in Ikeja, Lagos. This is a unique opportunity for a hands-on professional to oversee daily operations, ensure impeccable customer service, and mentor a talented team. As a Restaurant Supervisor, you will be instrumental in maintaining our high standards of food quality and service excellence, contributing directly to our reputation as a premier dining destination. We understand the importance of stability and convenience for our valuable team members, which is why this role comes with housing provided, allowing you to focus on your career growth and personal well-being without the added stress of accommodation. You will manage front-of-house staff, handle customer inquiries, ensure compliance with health and safety regulations, and play a crucial role in creating memorable moments for our guests. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to take on a leadership challenge with a company that invests in its people, we encourage you to apply. This role demands a keen eye for detail, a proactive approach to problem-solving, and a genuine passion for delivering outstanding customer satisfaction.
Key Responsibilities
- Supervise and coordinate the daily operations of the dining service area, ensuring smooth and efficient service delivery.
- Lead, train, and motivate a team of waiters, hosts, and other front-of-house staff to achieve service excellence.
- Oversee guest satisfaction, promptly addressing any complaints or issues to ensure a positive dining experience.
- Monitor food quality, presentation, and hygiene standards in collaboration with kitchen staff.
- Manage inventory of dining supplies, including cutlery, crockery, and linens, ensuring adequate stock levels.
- Ensure compliance with all health, safety, and sanitation regulations, maintaining a clean and organized dining area.
- Assist with staff scheduling, performance reviews, and contribute to a positive and productive work environment.
- Process payments, handle cash, and reconcile daily sales reports accurately.
Required Skills
- Proven experience in a supervisory role within the restaurant or hospitality industry (minimum 3 years).
- Exceptional customer service and interpersonal communication skills.
- Strong leadership and team management abilities.
- Ability to work effectively in a fast-paced and high-pressure environment.
- Excellent problem-solving and decision-making capabilities.
- Proficiency in point-of-sale (POS) systems.
- Sound knowledge of food safety and hygiene regulations.
Preferred Qualifications
- Higher National Diploma (HND) or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Certification in Food Safety and Hygiene (HACCP or similar).
- Experience with inventory management software.
- Multilingual ability, particularly in local Nigerian languages.
Perks & Benefits
- Competitive monthly salary.
- Company-provided housing in Ikeja.
- Opportunities for career growth and professional development.
- Comprehensive training programs.
- Staff meals during shifts.
- Supportive and dynamic work environment.
- Health and wellness benefits (where applicable).
How to Apply
Interested and qualified candidates are encouraged to apply by submitting their resume and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to submit your application directly.
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