About Company
Career.supersecrets serves as a dynamic bridge between vibrant talent and premier employers within the bustling hospitality industry. We are dedicated to discovering roles that not only match your skills but also ignite your passion for creating memorable guest experiences. Our mission is to facilitate seamless career transitions, ensuring that driven individuals like you find their ideal environment to thrive. Partner with us to unlock exclusive opportunities and elevate your professional journey in a supportive capacity.
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Job Description
Are you an energetic, creative, and guest-focused individual with a passion for bringing joy and excitement to others? Career.supersecrets is thrilled to be recruiting on behalf of a prestigious resort nestled in the vibrant heart of San Francisco, California, for the role of Resort Activity Coordinator. This is a unique opportunity to shape unforgettable experiences for guests of all ages, fostering a lively and engaging atmosphere that defines a luxury resort stay. If you thrive in dynamic environments and love interacting with people, we want to hear from you!
As a Resort Activity Coordinator, you will be the heart and soul of our guest engagement program. You’ll be responsible for planning, organizing, and executing a diverse range of recreational activities, from exhilarating outdoor adventures to relaxing indoor workshops. Imagine orchestrating sunrise yoga sessions with breathtaking Bay views, leading interactive craft projects for families, coordinating spirited poolside games, or guiding tours showcasing local San Francisco charm. Your creativity will be key in developing new and exciting programs that cater to varying interests and demographics, ensuring every guest finds something captivating to participate in.
Beyond just planning, you’ll be on the front lines, actively engaging with guests, encouraging participation, and ensuring every activity runs smoothly and safely. This role demands excellent communication skills, a proactive approach to problem-solving, and an unwavering commitment to exceptional customer service. You’ll be a brand ambassador, reflecting the resort’s commitment to excellence and personalized service. This position offers not just a job, but a lifestyle, as accommodation is provided, allowing you to immerse yourself fully in the resort experience and the vibrant San Francisco community without the typical housing concerns.
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You’ll work closely with other resort departments, including front desk, F&B, and maintenance, to ensure seamless integration of activities into the overall guest journey. Maintaining activity equipment, managing supplies, and adhering to strict safety protocols will be paramount. We’re looking for someone who can bring fresh ideas, boundless enthusiasm, and a genuine desire to make every guest’s stay truly special. If you’re ready to make a significant impact and grow within a supportive, high-energy team, this is the perfect opportunity to combine your passion for people and activities with a rewarding career.
Key Responsibilities
- Design, schedule, and execute a diverse calendar of engaging recreational activities for all age groups.
- Actively engage with guests, encouraging participation and fostering a fun, inclusive environment.
- Ensure the safety and well-being of all participants during activities, adhering to established protocols.
- Manage activity equipment and supplies, ensuring proper inventory, maintenance, and storage.
- Promote daily and weekly activity schedules through various channels within the resort.
- Handle guest inquiries, provide accurate information about activities, and resolve any issues promptly.
- Collaborate with other resort departments to integrate activities seamlessly into the guest experience.
- Collect guest feedback and evaluate activity effectiveness to continuously improve program offerings.
- Maintain a clean, organized, and safe activity area at all times.
Required Skills
- Minimum of 1 year of experience in hospitality, recreation, or event coordination.
- Exceptional interpersonal and communication skills, with a friendly and outgoing personality.
- Strong organizational and time management abilities, capable of multitasking in a fast-paced environment.
- Demonstrated creativity in developing and implementing engaging activity programs.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- First Aid and CPR certification (or willingness to obtain upon hire).
Preferred Qualifications
- Associate's or Bachelor's degree in Hospitality Management, Recreation, or a related field.
- Prior experience in a resort or hotel activities department.
- Proficiency in multiple languages (e.g., Spanish, Mandarin).
- Certifications in specific activities such as lifeguard, fitness instructor, or outdoor guide.
- Experience with various age groups, from children's programming to adult events.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- On-site accommodation provided.
- Opportunities for professional development and career advancement within a luxury hospitality group.
- Paid time off and holiday pay.
- Employee discounts on resort amenities and services.
- Dynamic and supportive work environment.
How to Apply
Ready to make every guest’s stay an adventure? Apply today! Please click on the link below to submit your application directly. We look forward to reviewing your qualifications and potentially welcoming you to our team.
