About Company
Khulisa Social Solutions is a leading non-profit organisation in South Africa, dedicated to empowering vulnerable communities and promoting social justice. For over two decades, Khulisa has been at the forefront of developing and implementing innovative social intervention programmes across various sectors, including youth development, offender reintegration, victim empowerment, and community upliftment. Operating nationally with a strong presence in the Eastern Cape, Khulisa works collaboratively with government departments, civil society, and local communities to create sustainable positive change. Our mission is to transform lives by providing psychosocial support, skills development, and access to opportunities, fostering resilience and self-sufficiency among those we serve. We believe in a holistic approach, addressing the root causes of social challenges and advocating for systemic change. Joining Khulisa means becoming part of a passionate and dedicated team committed to making a tangible difference in the lives of countless South Africans.
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Job Description
Khulisa Social Solutions is seeking a dedicated and compassionate Remote Social Auxiliary Worker to join our dynamic team, supporting our vital programmes in Cathcart, Eastern Cape, and surrounding communities. This pivotal role involves working remotely to provide essential support services under the supervision of a qualified Social Worker, contributing directly to the well-being and empowerment of individuals, families, and communities. As a Remote Social Auxiliary Worker, you will play a crucial role in enhancing the reach and effectiveness of our social welfare interventions. You will be responsible for a range of supportive tasks including initial data collection, community outreach, facilitating access to resources, and assisting with case management administration. This position demands a high degree of empathy, excellent organisational skills, and the ability to work independently while remaining an integral part of a geographically dispersed team. The successful candidate will be passionate about social development, committed to ethical practice, and eager to contribute to Khulisa’s mission of transforming lives. You will engage with diverse populations, requiring cultural sensitivity and a nuanced understanding of socio-economic challenges prevalent in rural Eastern Cape communities. This is an exciting opportunity for a proactive individual to leverage technology to deliver impactful social services from a remote setting, making a real difference where it matters most. Your work will directly contribute to creating more resilient individuals and stronger communities.
Key Responsibilities
- Provide administrative and practical support to qualified Social Workers in the implementation of social work interventions.
- Conduct initial needs assessments and gather socio-economic data from individuals and families under supervision.
- Facilitate referrals to appropriate community resources, services, and support networks.
- Assist with the development, implementation, and monitoring of care plans as guided by Social Workers.
- Organise and participate in community awareness campaigns, workshops, and group activities (remotely where possible, or with occasional local field visits as required).
- Maintain accurate and confidential client records and case files using digital platforms.
- Prepare reports and documentation related to client progress and intervention outcomes.
- Assist in identifying gaps in social services and reporting community needs to the supervising Social Worker.
- Communicate effectively with clients, community members, and stakeholders, maintaining professional boundaries and ethical conduct.
- Participate in regular team meetings, supervision sessions, and professional development opportunities virtually.
Required Skills
- Grade 12 (Matric) certificate
- Certificate in Social Auxiliary Work registered with the South African Council for Social Service Professions (SACSSP)
- Minimum of 2 years of practical experience as a Social Auxiliary Worker
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with digital communication tools (e.g., Zoom, Microsoft Teams)
- Strong communication skills, both written and verbal, in English and Xhosa (highly advantageous for Eastern Cape)
- Excellent organisational and time management skills, with the ability to work independently
- Demonstrated empathy, patience, and a non-judgmental approach to client interaction
- Valid South African Driver’s License and access to reliable transport (essential for occasional field visits)
- Ability to maintain strict confidentiality and adhere to ethical guidelines
Preferred Qualifications
- Experience working in a non-governmental organisation (NGO) or community-based setting
- Knowledge of social welfare policies and legislation in South Africa
- Familiarity with the socio-economic challenges and cultural nuances of rural Eastern Cape communities
- Additional language proficiency relevant to the Eastern Cape
- Experience with client management software or electronic record-keeping systems
Perks & Benefits
- Competitive monthly salary
- Opportunity to make a significant impact on vulnerable communities
- Flexible remote work environment, promoting work-life balance
- Ongoing professional development and training opportunities
- Supportive and collaborative team culture
- Contribution to a reputable national non-profit organisation
- Access to supervision and mentorship from experienced social workers
How to Apply
Interested candidates are invited to submit a comprehensive CV, a cover letter detailing their relevant experience and why they are passionate about this role, and copies of their SACSSP registration certificate. Please ensure your application highlights your experience working remotely and your familiarity with the Eastern Cape context. Click on the link below to apply for the job.
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