About Company
De Villiers Plumbing is a leading and respected plumbing service provider across the Free State and surrounding regions. With a steadfast commitment to quality, reliability, and exceptional customer service, we have built a reputation for excellence in both residential and commercial sectors. For decades, we’ve been the trusted name for everything from routine maintenance to complex installations and emergency repairs. Our ethos is built on professional integrity, innovative solutions, and fostering a supportive, growth-oriented environment for our team members. We embrace modern operational strategies, including a remote-first approach for many of our field roles, empowering our specialists with autonomy and the tools they need to succeed while delivering top-tier service directly to our clients’ doorsteps. Join a team where your expertise is valued, and your contributions make a tangible difference in the community.
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Job Description
De Villiers Plumbing is seeking a highly skilled, self-motivated, and experienced Plumber to join our dynamic team as a Remote Plumber – Field Operations Specialist based in Koppies, Free State. This unique opportunity combines the autonomy of remote work with the hands-on satisfaction of essential plumbing services. As a pivotal member of our team, you will manage your daily assignments from your home base, utilizing our advanced digital dispatch and communication systems to receive job orders, report progress, and manage inventory. Your primary role will involve travelling to various residential and commercial sites within Koppies and the surrounding areas to diagnose, repair, maintain, and install plumbing systems. This isn’t just about fixing pipes; it’s about providing peace of mind, ensuring safety, and delivering solutions that enhance our clients’ lives and operations.
We are looking for an individual who embodies professionalism, possesses excellent problem-solving abilities, and is committed to delivering superior craftsmanship. While your administrative and reporting duties will be handled remotely, the core of your work will involve direct interaction with clients and their plumbing infrastructure. You will be equipped with the necessary tools, technology, and support to excel in this role, from precise diagnostic equipment to a fully stocked company vehicle (or allowance if using your own, depending on agreement). This position demands a blend of technical mastery, impeccable organizational skills, and a customer-centric approach. If you thrive in an independent work setting, are proficient with modern mobile technology for job management, and are dedicated to upholding the highest standards of plumbing practice, we encourage you to apply. This role offers significant growth potential, continuous learning opportunities, and the chance to be a frontline ambassador for De Villiers Plumbing’s commitment to quality service in the Free State, ensuring essential plumbing services are accessible and reliable.
Key Responsibilities
- Diagnose plumbing issues accurately and efficiently in residential, commercial, and industrial settings.
- Perform repairs, installations, and maintenance on various plumbing systems, including water supply lines, drainage systems, hot water heaters, and sanitation units.
- Install and repair fixtures such as sinks, toilets, showers, and water filtration systems.
- Conduct routine inspections of plumbing systems to identify and prevent potential problems.
- Utilize digital dispatch systems and mobile applications for receiving job assignments, updating status, and completing service reports remotely.
- Maintain accurate records of all work performed, including materials used and hours worked.
- Adhere strictly to all safety protocols, building codes, and industry regulations.
- Provide clear, concise explanations of issues and solutions to clients, ensuring transparency and customer satisfaction.
- Manage and organize personal work vehicle (or company-provided vehicle) with necessary tools and inventory.
- Participate in ongoing training and professional development to stay current with plumbing technologies and best practices.
- Handle emergency service calls as needed, demonstrating responsiveness and professionalism.
- Collaborate effectively with team members and administrative staff through remote communication channels.
Required Skills
- Proven experience as a Plumber, preferably with field service experience.
- Strong knowledge of plumbing systems, including water distribution, drainage, and ventilation.
- Proficiency in using a variety of plumbing tools and equipment.
- Excellent diagnostic and problem-solving skills.
- Ability to read and interpret blueprints and schematics.
- Valid South African driver's license with a clean driving record.
- Strong communication and interpersonal skills for client interaction.
- Ability to work independently and manage time effectively in a remote field role.
- Basic computer literacy and comfort with mobile applications for job management.
Preferred Qualifications
- Red Seal Plumber qualification.
- Relevant trade certificate or diploma in plumbing.
- Experience with smart home plumbing technologies.
- Knowledge of local Free State plumbing codes and regulations.
- Experience using CRM or field service management software.
- First Aid and CPR certification.
Perks & Benefits
- Competitive monthly salary with performance incentives.
- Company vehicle (or vehicle allowance) and fuel card.
- Tools and equipment provided.
- Comprehensive medical aid and provident fund contributions.
- Paid annual leave and sick leave.
- Opportunities for professional development and continuous training.
- Employee assistance program.
- Flexible work schedule with autonomy.
- Supportive remote team environment.
How to Apply
Interested candidates are invited to submit their detailed CV, a cover letter outlining their relevant experience, and copies of all qualifications and certifications. Please click on the application link below to apply directly. Ensure your application clearly highlights your experience with remote work or autonomous field service roles.
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