About Company
Knysna Properties is a leading real estate agency deeply rooted in the picturesque Garden Route town of Knysna, Western Cape. With decades of combined experience, our dedicated team offers unparalleled expertise in residential sales, rentals, and commercial properties. We pride ourselves on our intimate knowledge of the local market, our commitment to client satisfaction, and our ethical approach to every transaction. At Knysna Properties, we don’t just sell homes; we help build dreams and communities. We foster a collaborative and supportive environment, empowering our team members to excel while maintaining a strong work-life balance, even in our remote positions. Our agency is built on trust, integrity, and a genuine passion for connecting people with their ideal properties in one of South Africa’s most beautiful regions.
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Job Description
Are you a highly organized, tech-savvy, and proactive individual looking for a dynamic remote opportunity? Knysna Properties is seeking a talented Remote Administrative Virtual Assistant to join our growing team. This is a crucial role that will provide comprehensive administrative support to our real estate professionals, ensuring smooth operations and freeing up their time to focus on client relationships and sales. While our presence is firmly established in Knysna, Western Cape, this role offers the flexibility of working entirely from your home office, allowing you to contribute significantly to our success from anywhere within South Africa, provided you meet the connectivity and setup requirements.
We are looking for someone who can anticipate needs, manage multiple priorities with a keen eye for detail, and maintain professionalism in all communications. The ideal candidate will be a self-starter, highly reliable, and possess excellent communication skills. You will play a vital role in enhancing our efficiency and ensuring our clients receive exceptional service. Your ability to streamline processes, manage schedules, and handle diverse administrative tasks virtually will be key to your success and our team’s overall productivity. If you thrive in an independent work environment, are passionate about administrative excellence, and want to be part of a respected real estate brand that values innovation and support, we encourage you to apply. This role offers an exciting opportunity to grow your skills within a supportive team culture, enjoying the flexibility of remote work without compromising on impact and contribution.
Key Responsibilities
- Manage and organize calendars, schedule appointments, and coordinate virtual meetings for multiple real estate agents and management.
- Handle email correspondence, filtering, prioritizing, and drafting professional responses as needed to clients, partners, and internal team members.
- Prepare, edit, and format various documents including property listings, offer-to-purchase agreements, presentations, marketing materials, and internal reports.
- Perform accurate data entry and maintain comprehensive client databases and property records within our CRM system.
- Assist with basic accounting tasks such as tracking expenses, processing invoices, and preparing simple financial summaries.
- Conduct online research to gather market data, property information, competitor analysis, or client-specific details to support agent activities.
- Provide social media support by scheduling posts, monitoring engagement, responding to inquiries, and assisting with content creation for various platforms.
- Coordinate virtual and, occasionally, physical event logistics, as well as travel arrangements and accommodations for agents when necessary.
- Act as a virtual liaison between agents, clients, legal professionals, and third-party service providers, ensuring seamless communication.
- Implement and maintain efficient digital filing systems and document management protocols to ensure easy access and compliance.
- Handle confidential client and company information with the utmost discretion and professionalism at all times.
Required Skills
- Minimum of 2 years of proven experience as an Administrative Assistant, Virtual Assistant, or a similar remote support role.
- Exceptional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Calendar, Gmail).
- Outstanding organizational and time management skills with the ability to multitask, prioritize effectively, and meet deadlines in a remote setting.
- Excellent written and verbal communication skills in English, with a professional and engaging tone.
- Strong attention to detail and accuracy, ensuring error-free documentation and data.
- Demonstrated ability to work independently, proactively, and with minimal supervision while staying connected with the team.
- Reliable high-speed internet connection, a dedicated home office setup, and comfort with virtual collaboration tools (e.g., Zoom, Microsoft Teams).
- Familiarity with CRM software (e.g., HubSpot, Salesforce, or real estate-specific CRMs).
Preferred Qualifications
- Previous experience in the real estate industry or a related field (e.g., property management, legal).
- Proficiency with marketing software or design tools (e.g., Canva) for creating visually appealing content.
- Experience with project management tools (e.g., Trello, Asana) for team collaboration.
- A relevant diploma or certification in office administration, business management, or a related field.
Perks & Benefits
- Fully remote work model, offering unparalleled flexibility and a true work-life balance.
- Competitive salary package commensurate with your experience and contribution.
- Opportunity to be an integral part of a reputable and growing real estate brand in a beautiful region.
- Supportive and collaborative team environment with ongoing opportunities for professional growth and skill development.
- Direct impact on the efficiency and success of our daily operations and client satisfaction.
- Significant savings on commuting time and associated costs, enhancing your daily quality of life.
How to Apply
If you are a highly motivated and detail-oriented professional ready to take on this exciting remote challenge, we encourage you to apply. Please click on the application link below to submit your comprehensive CV and a compelling cover letter detailing your relevant experience and why you are the ideal candidate for this role. In your cover letter, highlight your experience with remote work, your administrative expertise, and how you can contribute to the success of Knysna Properties. We look forward to reviewing your application!
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