About Company
Globacom is a leading telecommunications company in Nigeria, providing mobile voice, data, and other telecommunication services. We are committed to providing innovative and reliable services to our customers across the country. We are a dynamic and fast-growing organization that values teamwork, innovation, and customer satisfaction. We offer a challenging and rewarding work environment where our employees can develop their skills and advance their careers.
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Job Description
We are seeking a highly motivated and skilled Phone Technician Assistant to join our team in Enugu. The successful candidate will work closely with experienced technicians, assisting in the diagnosis, repair, and maintenance of a wide range of mobile devices and telecommunications equipment. This role requires a strong understanding of mobile phone technology, excellent problem-solving skills, and a commitment to providing exceptional customer service. You will gain valuable hands-on experience in a fast-paced environment, working with cutting-edge technology and contributing directly to the smooth operation of our technical support team. The position offers significant opportunities for professional growth and development within a leading telecommunications organization.
Key Responsibilities
- Assisting senior technicians in the diagnosis and repair of mobile phones and related equipment.
- Performing basic troubleshooting and repair tasks under supervision.
- Maintaining accurate records of repairs and inventory.
- Ensuring the proper handling and storage of equipment and parts.
- Providing excellent customer service to clients.
- Maintaining a clean and organized workspace.
- Learning and applying new technical skills and procedures.
- Assisting with inventory management and ordering of parts.
- Participating in team meetings and training sessions.
Required Skills
- Basic understanding of mobile phone hardware and software.
- Proficiency in using diagnostic tools and equipment.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Ability to follow instructions and procedures accurately.
- Good organizational and time-management skills.
Preferred Qualifications
- Diploma or certificate in electronics or a related field.
- Previous experience in a technical support role.
- Knowledge of various mobile operating systems (Android, iOS).
- Experience with repair and maintenance of mobile devices.
- Familiarity with telecommunication industry standards and practices.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Friendly and supportive work environment.
- Health insurance contribution
- Paid time off
How to Apply
Click on the link below to apply for this exciting opportunity. We look forward to receiving your application!
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