About Company
Are you passionate about fashion, style, and delivering unparalleled customer experiences? Career.supersecrets partners with Glasgow’s most prestigious retail establishments to connect talented individuals like you with exciting opportunities. We understand that a Personal Shopper thrives on creating bespoke styling journeys and building lasting client relationships. Join our network and discover roles where your keen eye, exceptional service skills, and genuine love for helping clients look and feel their best are truly valued. We champion environments that foster creativity, growth, and rewarding interactions in the vibrant heart of Glasgow’s shopping scene.
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Job Description
Are you an individual with an innate sense of style, a passion for fashion, and an unparalleled ability to understand and anticipate client needs? Career.supersecrets is excited to present an exceptional opportunity for a dedicated Personal Shopper in the vibrant heart of Glasgow, Scotland. This full-time role offers the unique advantage of flexible hours, empowering you to craft bespoke styling experiences while managing your professional schedule effectively.
As a Personal Shopper, you are more than just a stylist; you are a trusted advisor, a trend forecaster, and a creator of confidence. Working within Glasgow’s esteemed retail landscape, you will engage with a diverse clientele, ranging from individuals seeking a wardrobe refresh to those preparing for special occasions or simply looking for expert guidance. Your primary mission will be to curate personalized shopping experiences, translating client preferences, body types, and lifestyle needs into stunning, cohesive outfits and accessory selections.
This role demands a keen eye for detail, extensive knowledge of current fashion trends, brands, and product lines, as well as an exceptional ability to build rapport and trust. You will be responsible for conducting in-depth consultations, whether virtually or in-store, to fully grasp each client’s unique style aspirations and budget. This involves pre-selecting garments and accessories, preparing fitting rooms, and providing honest, constructive advice during styling sessions. Your expertise will extend to understanding fabric compositions, garment construction, and how different pieces can be combined to create a desired aesthetic.
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Beyond styling, you will play a crucial role in maintaining strong client relationships, fostering loyalty through follow-ups, personalized recommendations, and an ongoing awareness of their evolving needs. This includes proactively informing clients about new arrivals, promotions, and exclusive events. You will also be expected to contribute to achieving sales targets, always with a focus on delivering value and exceeding customer expectations. A solid understanding of inventory management and the ability to work collaboratively with store teams to ensure product availability are also key aspects of this dynamic position. We are looking for someone who thrives in a fast-paced environment, can adapt quickly to changing trends and client demands, and consistently delivers a premium, unforgettable service experience. Join us in helping clients discover their best selves through the power of exceptional style.
Key Responsibilities
- Conduct in-depth client consultations to understand styling needs, preferences, budget, and lifestyle.
- Curate personalized fashion selections, including clothing, accessories, and footwear, from various brands and departments.
- Provide expert styling advice, trend insights, and product knowledge to enhance the client's shopping experience.
- Prepare and manage fitting rooms, ensuring a comfortable and luxurious environment for clients.
- Build and maintain strong, long-term relationships with clients through exceptional service and follow-up.
- Proactively identify and recommend new arrivals, exclusive items, and promotions relevant to client profiles.
- Collaborate effectively with store teams, including sales associates and visual merchandisers, to ensure seamless service.
- Stay updated on current fashion trends, seasonal collections, and industry developments.
- Assist clients with purchases, exchanges, and returns, ensuring a smooth transaction process.
- Contribute to achieving individual and team sales targets and customer satisfaction metrics.
- Manage flexible scheduling to accommodate client appointments and peak shopping periods.
Required Skills
- Proven experience in retail, fashion, or personal styling.
- Exceptional interpersonal and communication skills.
- In-depth knowledge of fashion trends, brands, and styling techniques.
- Strong ability to build rapport and understand diverse client needs.
- Excellent organizational and time management skills.
- A keen eye for detail and aesthetics.
- Proficiency in using POS systems and client relationship management (CRM) tools.
- Ability to work independently and as part of a team.
- Customer-centric mindset with a passion for delivering premium service.
Preferred Qualifications
- A degree or certification in fashion merchandising, styling, or a related field.
- Experience working with high-end or luxury retail brands.
- Multilingual abilities (e.g., French, Spanish, Mandarin) to cater to Glasgow's diverse clientele.
- Established client book or network.
- Experience in visual merchandising or display.
Perks & Benefits
- Competitive hourly rate with performance-based incentives.
- Flexible working hours to support work-life balance.
- Generous employee discounts on a wide range of products.
- Opportunities for continuous professional development and training.
- Exposure to the latest fashion trends and exclusive collections.
- A supportive and collaborative team environment.
- Prime location in Glasgow's vibrant shopping district.
- Employee assistance program for wellbeing support.
How to Apply
Ready to bring your unique style and client service expertise to Glasgow’s dynamic retail scene? We invite you to learn more and submit your application by clicking the link below. Please ensure your CV and a brief cover letter outlining your relevant experience and passion for personal shopping are attached. We look forward to discovering how you can contribute to creating unforgettable client experiences.
