About Company
Java House, a household name across East Africa, has been serving delicious coffee, wholesome meals, and delightful baked goods since 1999. With over 70 branches across the region, we are more than just a coffee shop; we are a vibrant community hub where people connect, relax, and enjoy high-quality dining experiences. Our commitment to excellence extends from our meticulously sourced ingredients to the exceptional service provided by our dedicated team members. We believe in fostering a warm, friendly, and fast-paced environment that makes every visit a memorable one for our guests. At Java House, we value growth, innovation, and passion, continually striving to elevate the customer experience while investing in our people’s professional development. Join a team that prides itself on delivering smiles and creating lasting impressions, one cup and one meal at a time. We are proud to be a part of the Thika community, bringing our unique blend of flavors and hospitality to its residents and visitors alike.
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Job Description
Are you a friendly, energetic, and customer-focused individual looking for a dynamic part-time opportunity in the fast-paced hospitality industry? Java House in Thika, Kiambu County, is seeking a dedicated Part-Time Waiter to join our vibrant team. This role is perfect for someone who thrives in a bustling environment, enjoys interacting with people, and is passionate about delivering exceptional service. As a Waiter in our fast-food restaurant setting, you will be the face of Java House, ensuring every guest has an enjoyable and efficient dining experience. You will be responsible for taking orders accurately, serving food and beverages promptly, maintaining a clean and inviting dining area, and providing a warm, welcoming atmosphere. This position requires excellent communication skills, a proactive attitude, and the ability to work effectively as part of a team. We are looking for someone who can handle multiple tasks efficiently, always with a smile, and who is eager to contribute to our reputation for outstanding customer satisfaction. If you are ready to bring your enthusiasm and service skills to a leading brand and grow your career within the hospitality sector, we encourage you to apply and become a valued member of the Java House family in Thika.
Key Responsibilities
- Greet customers warmly and assist them with menu selections, offering recommendations as needed.
- Accurately take food and beverage orders using our point-of-sale system.
- Serve food and beverages promptly and courteously to tables.
- Ensure dining areas are clean, tidy, and well-stocked with condiments and utensils.
- Clear tables efficiently and assist with dishwashing duties when necessary.
- Handle customer inquiries and resolve minor complaints professionally and politely.
- Process payments accurately and efficiently.
- Collaborate with kitchen staff and other team members to ensure smooth service operations.
- Maintain a high standard of personal hygiene and appearance.
- Adhere to all food safety and hygiene regulations.
- Assist with opening and closing duties of the restaurant as per shift requirements.
Required Skills
- Excellent customer service skills with a friendly and approachable demeanor.
- Strong verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Good organizational skills and attention to detail.
- Ability to stand for extended periods and lift moderate weights.
- Basic numeracy skills for handling cash and processing orders.
- Team player with a positive attitude.
- Flexibility to work various shifts, including weekends and public holidays.
Preferred Qualifications
- Prior experience (3-6 months) in a restaurant, café, or fast-food setting.
- Knowledge of food safety and hygiene practices.
- A certificate or diploma in hospitality management or a related field.
Perks & Benefits
- Competitive hourly wage with potential for tips.
- Flexible part-time working hours to suit your schedule.
- Staff meals and discounts on Java House products.
- Comprehensive on-the-job training and continuous learning opportunities.
- Opportunity for career growth and advancement within Java House.
- A supportive and dynamic team environment.
- Access to a vibrant and diverse customer base.
How to Apply
Interested candidates are invited to submit their application through our official careers portal. Please ensure your resume highlights relevant experience and skills. Click on the application link below to explore current opportunities and apply for the Part-Time Waiter position in Thika. We look forward to reviewing your application!
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