About Company
MSC Mediterranean Shipping Company S.A., headquartered in Geneva, Switzerland, is a global leader in container shipping and logistics. Founded in 1970, MSC has grown from a single vessel operation into a world-renowned shipping line with a presence in 155 countries and a fleet of over 700 vessels. We connect the world’s major ports, facilitating international trade and commerce with an unparalleled commitment to service, sustainability, and innovation. Our diverse and dynamic workforce of over 180,000 employees worldwide is dedicated to delivering excellence across all facets of our operations, from sea to land. At MSC, we pride ourselves on being a family-owned company with a strong sense of community and a forward-thinking approach to global logistics. Join us to be part of a company that is shaping the future of global supply chains.
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Job Description
As an Operations Manager, Onshore & Offshore at MSC, you will play a pivotal role in optimizing and overseeing our complex logistical operations, spanning both land-based and sea-based activities. This demanding yet highly rewarding position requires a strategic thinker with a hands-on approach, capable of managing diverse teams and intricate processes across a global network. You will be responsible for ensuring the seamless flow of goods, managing operational risks, driving efficiency improvements, and maintaining the highest standards of safety and compliance.
Your expertise will be crucial in coordinating onshore logistics, including terminal operations, warehouse management, road and rail transport, and last-mile delivery. Simultaneously, you will oversee offshore operations, which encompass vessel scheduling, cargo stowage, port calls, and ensuring the smooth transit of our extensive fleet. This dual focus demands a comprehensive understanding of both maritime and terrestrial logistics challenges and opportunities. You will be instrumental in developing and implementing operational strategies that enhance productivity, reduce costs, and improve customer satisfaction, all while navigating the complexities of international regulations and dynamic market conditions.
The ideal candidate will possess a proven track record in operations management within the shipping, logistics, or a related maritime industry. You will be expected to lead, mentor, and motivate a multidisciplinary team, fostering a culture of excellence and continuous improvement. This role is not just about managing processes; it’s about leading people, innovating solutions, and ensuring MSC’s commitment to reliable and efficient global trade is upheld daily. If you are a resilient leader with an analytical mind, a passion for logistics, and a desire to make a tangible impact on global supply chains, we encourage you to apply.
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Key Responsibilities
- Oversee and optimize daily onshore and offshore operational activities, ensuring efficiency, safety, and compliance with all relevant regulations.
- Develop, implement, and monitor operational strategies to improve productivity, reduce costs, and enhance service quality across all logistical touchpoints.
- Manage a diverse team of operations specialists, coordinators, and supervisors, providing leadership, training, and performance evaluations.
- Coordinate effectively with various internal departments (e.g., commercial, finance, HR) and external stakeholders (e.g., port authorities, customs, suppliers, clients).
- Lead the planning and execution of vessel scheduling, cargo handling, terminal operations, and multimodal transport solutions (road, rail).
- Identify and mitigate operational risks, develop contingency plans, and ensure business continuity during unforeseen disruptions.
- Implement and enforce health, safety, and environmental (HSE) policies and procedures, fostering a strong safety culture.
- Analyze operational data and performance metrics to identify areas for improvement and drive data-driven decision-making.
- Stay abreast of industry trends, technological advancements, and regulatory changes in maritime and logistics sectors.
- Manage operational budgets, control expenses, and report on financial performance related to operations.
Required Skills
- Minimum 5 years of progressive experience in operations management, preferably within the maritime, shipping, or global logistics industry.
- Strong understanding of both onshore (terminal, warehouse, land transport) and offshore (vessel, port, cargo) operational processes.
- Proven leadership and team management skills, with the ability to inspire and develop high-performing teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in operational management software and ERP systems.
- Exceptional communication, negotiation, and interpersonal skills.
- Demonstrated ability to manage complex projects and multiple priorities in a fast-paced environment.
- Fluent in English (written and spoken).
Preferred Qualifications
- Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, Maritime Studies, or a related field.
- Fluency in an additional language relevant to international business (e.g., French, German, Italian, Spanish).
- Certifications in Lean, Six Sigma, PMP, or other operational excellence methodologies.
- Experience with international trade regulations, customs procedures, and maritime law.
- Familiarity with environmental sustainability practices in logistics and shipping.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and public holidays.
- Pension scheme and retirement planning support.
- Opportunities for professional development and continuous learning.
- Employee wellness programs and a supportive work environment.
- Subsidized public transport passes.
- Dynamic international work environment with global career growth opportunities.
- Access to an employee assistance program for personal and professional support.
How to Apply
To apply for this exciting opportunity, please click on the application link below. You will be redirected to our careers portal where you can submit your detailed resume and cover letter. Ensure your application clearly highlights your relevant experience in onshore and offshore operations management. We look forward to reviewing your application!
