About Company
Looking to make a tangible impact right here in Norwich? Career.supersecrets is a dynamic, forward-thinking organisation deeply committed to fostering local talent and strengthening community ties. We believe in creating pathways to success for everyone, from entry-level positions to seasoned professionals. Join our passionate team where your skills in operational efficiency and local engagement will directly contribute to our mission of connecting people with opportunities that truly matter. We celebrate diversity, encourage innovation, and offer a supportive environment where your contributions are valued and growth is encouraged, making it an ideal home for an Operations & Community Engagement Specialist.
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Job Description
Career.supersecrets is seeking a highly motivated and versatile Operations & Community Engagement Specialist to join our dedicated team in Norwich, Norfolk. This pivotal role requires a blend of operational acumen, strong administrative capabilities, and a genuine passion for connecting with the local community. You will be instrumental in ensuring the smooth running of our local initiatives while actively building and nurturing relationships with community partners, educational institutions, and job seekers across Norwich and wider Norfolk. Your day-to-day will involve streamlining internal processes, coordinating outreach programmes, and providing essential support to our recruitment and development efforts. We are looking for an individual who thrives in a dynamic environment, possesses excellent organisational skills, and is eager to become a vital link between Career.supersecrets and the vibrant communities we serve here in Norwich.
Key Responsibilities
- Manage and optimise local operational workflows to enhance efficiency and effectiveness.
- Develop and coordinate community outreach programmes, workshops, and local recruitment events.
- Serve as a primary point of contact for local community partners, businesses, and job candidates.
- Provide comprehensive administrative support to the local team, including scheduling, data entry, and report generation.
- Gather and analyse feedback from community engagement activities to drive continuous improvement.
- Assist with the onboarding process for new local hires and volunteers, ensuring a seamless integration.
- Maintain and update local resource databases and contact lists.
- Represent Career.supersecrets at local networking events and career fairs within Norwich and Norfolk.
Required Skills
- Excellent communication and interpersonal skills, both written and verbal.
- Proven organisational skills with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong problem-solving abilities and a proactive approach to challenges.
- Ability to work both independently and collaboratively within a team.
- A genuine interest in community development and local engagement.
- Familiarity with the Norwich and Norfolk area.
Preferred Qualifications
- Previous experience in operations, community relations, administrative support, or a related field.
- Knowledge of local employment trends and community resources in Norwich.
- Experience with CRM software or database management systems.
- A degree or equivalent experience in Business Administration, Public Relations, Communications, or a related discipline.
Perks & Benefits
- Competitive salary and a robust pension scheme.
- Generous annual leave allowance.
- Opportunities for professional development and continuous training.
- A supportive, inclusive, and collaborative work environment.
- Regular team social events and community involvement opportunities.
- Access to local discounts and wellness programmes.
How to Apply
Ready to make a difference in Norwich? Click the application link below to submit your CV and a cover letter detailing why you are the perfect fit for this role. We look forward to reviewing your application!
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