About Company
KCB Bank Kenya is a leading financial services provider with a rich heritage of over 120 years, deeply rooted in East Africa’s economic landscape. As one of the region’s largest banks, KCB is committed to driving economic growth and empowering communities through innovative financial solutions. We pride ourselves on a culture of integrity, customer focus, and operational excellence, ensuring that our services meet the evolving needs of our diverse clientele, from individuals to large corporations. With a robust network of branches across Kenya and the wider East African region, KCB Bank Kenya offers a dynamic and rewarding environment for professionals seeking to make a significant impact in the banking industry. Join us and be part of a team that is shaping the future of finance, fostering a workplace where talent is nurtured, and career growth is paramount.
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Job Description
We are seeking a highly organized, proactive, and detail-oriented Office Manager Assistant to join our vibrant team in Kapenguria, West Pokot County. This critical role supports the efficient daily operations of our branch office, with a primary focus on meticulous scheduling, comprehensive filing systems, and various essential administrative tasks. As the backbone of our administrative functions, you will ensure seamless workflow, maintain an organized office environment, and contribute significantly to our team’s productivity and client service excellence.
The ideal candidate will possess exceptional organizational skills, a strong work ethic, and the ability to manage multiple priorities effectively in a fast-paced environment. You will be responsible for coordinating internal and external meetings, managing calendars, and ensuring that all critical documents are filed accurately and retrieved promptly. Your role extends beyond basic administration; you will be an integral part of our team, providing essential support that enables our managers and staff to focus on strategic objectives and customer satisfaction. This position offers a fantastic opportunity for an individual to grow their administrative career within a leading financial institution, learn about the banking sector, and develop valuable skills in office management and operational support. We are looking for someone who is not only proficient in administrative tasks but also possesses excellent interpersonal skills to interact professionally with staff, clients, and external stakeholders. Your contribution will be vital in maintaining KCB’s reputation for efficiency and reliability in Kapenguria. If you thrive in a supportive yet challenging environment and are eager to contribute to the success of a dynamic team, we encourage you to apply.
Key Responsibilities
- Manage and maintain executive and team calendars, scheduling appointments, meetings, and conferences with precision and efficiency.
- Organize and maintain both physical and digital filing systems, ensuring all documents are accurately categorized, indexed, and easily retrievable.
- Prepare, proofread, and format various documents including reports, presentations, correspondence, and internal communications.
- Handle incoming and outgoing communications, including emails, phone calls, and mail, directing queries to the appropriate departments or individuals.
- Coordinate office supplies inventory, place orders, and ensure adequate stock levels are maintained.
- Assist with onboarding new staff by preparing workstations, setting up necessary accounts, and providing initial administrative support.
- Support the planning and execution of internal events, workshops, and team-building activities.
- Process invoices, expense reports, and other financial documentation in coordination with the finance department.
- Ensure the office environment is tidy, organized, and conducive to productivity and professionalism.
- Liaise with external vendors and service providers for office maintenance and supplies.
- Perform ad-hoc administrative duties as required to support the smooth operation of the branch.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent organizational and time management skills
- Strong verbal and written communication abilities
- Exceptional attention to detail and accuracy
- Ability to prioritize tasks and manage multiple projects concurrently
- High level of professionalism and discretion
- Problem-solving aptitude and proactive approach to challenges
- Experience with calendar management and scheduling software
Preferred Qualifications
- Diploma or Certificate in Business Administration, Office Management, or a related field
- Previous experience in an administrative support role within the banking or financial services industry
- Familiarity with digital document management systems (DMS)
- Ability to work independently and as part of a team
Perks & Benefits
- Competitive salary package
- Comprehensive health insurance coverage
- Generous paid time off and holidays
- Pension scheme contributions
- Opportunities for professional development and career advancement
- Supportive and collaborative work environment
- Employee wellness programs
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume and cover letter clearly outline your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview.
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