About Company
Seeking a foundational role in hospitality finance? Career.supersecrets connects ambitious individuals with prime opportunities across Nigeria’s thriving resort sector. We champion a supportive environment where your analytical skills and dedication to detail are recognized and nurtured from day one. Join our network and discover why we are the preferred partner for leading resorts seeking diligent, reliable talent. We are committed to fostering your professional growth, providing a platform to launch a successful career in resort operations and financial oversight. Your journey to becoming a vital part of a resort’s success starts here.
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Job Description
Career.supersecrets is excited to partner with a premier resort nestled in the vibrant heart of Akwanga, Nasarawa, to recruit a dedicated and meticulous Night Shift Resort Auditor. This entry-level, full-time position offers a unique opportunity for individuals eager to launch their career in the hospitality industry, gaining invaluable experience in financial oversight and guest services during the tranquil night hours. As a Night Shift Resort Auditor, you will be the cornerstone of our evening operations, ensuring the accurate reconciliation of daily transactions, preparing comprehensive audit reports, and providing exceptional service to our esteemed guests.
This role requires a keen eye for detail, a commitment to integrity, and the ability to work independently to maintain the resort’s financial accuracy and operational smoothness overnight. You will be responsible for balancing all departmental accounts, verifying credit card transactions, processing guest check-ins and check-outs, and handling any inquiries or issues that may arise during your shift with professionalism and efficiency. Beyond your core financial duties, you will also play a crucial role in ensuring the safety and comfort of our guests, performing routine security checks of the premises, responding promptly to emergencies, and escalating complex issues to the appropriate department when necessary. This position is ideal for someone who thrives in a quiet, focused environment and is passionate about contributing to a seamless and luxury guest experience. We are looking for a reliable, trustworthy, and proactive individual who understands the critical importance of their role in maintaining the resort’s impeccable reputation and financial health. You will be tasked with preparing a daily summary of financial activities for management, flagging any discrepancies, and ensuring all required paperwork is accurately completed and filed. This is more than just an auditing role; it’s an opportunity to be at the heart of the resort’s operational integrity, serving as a vital link between the day’s activities and the start of a new one. Join our team and embark on a rewarding career path where your diligence, analytical skills, and dedication will be highly valued and recognized as you grow within the hospitality sector.
Key Responsibilities
- Perform comprehensive daily audits of all hotel accounts and transactions, including front office, food & beverage, and other departmental revenues.
- Reconcile daily cash, credit card, and direct billing transactions, ensuring accuracy and identifying any discrepancies.
- Prepare and distribute daily audit reports, including financial summaries, occupancy statistics, and any operational variances, for management review.
- Handle guest check-ins and check-outs efficiently and courteously during the night shift.
- Address guest inquiries, resolve minor complaints, and provide necessary assistance, escalating complex issues as required.
- Monitor security systems and perform routine property walks to ensure guest safety and property integrity.
- Process end-of-day procedures for various systems, preparing them for the next business day.
- Assist with basic administrative tasks, including answering phones, filing, and managing correspondence.
- Maintain strict confidentiality of all financial and guest information.
- Collaborate effectively with other departments to ensure smooth resort operations.
Required Skills
- Strong attention to detail and accuracy in financial reconciliation.
- Basic mathematical and analytical skills.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- High level of integrity, reliability, and trustworthiness.
- Ability to work independently and manage time effectively during night shifts.
- Strong problem-solving abilities and a proactive attitude.
- Customer service orientation with a polite and professional demeanor.
Preferred Qualifications
- Prior experience in hospitality, customer service, or a clerical role (even if not auditing).
- Familiarity with hotel property management systems (PMS) is a plus.
- Basic understanding of accounting principles.
- Ability to adapt quickly to new software and operational procedures.
- Comfortable working overnight shifts, including weekends and holidays.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within the hospitality sector.
- Supportive and collaborative work environment.
- Staff meals provided during shifts.
- Secure and comfortable working conditions.
- Training on resort-specific auditing software and procedures.
How to Apply
Interested candidates are encouraged to click on the link below to apply for this exciting opportunity. Please ensure your resume highlights any relevant skills or experiences.
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