About Company
Are you ready to launch a fulfilling career in healthcare administration right here in Owo? Career.supersecrets is dedicated to empowering individuals like you by connecting talent with unparalleled opportunities for growth and professional development. We believe in nurturing potential, offering robust training, and fostering an environment where entry-level professionals can thrive. Join our team and discover a workplace committed to your success, providing the foundational skills and support needed to excel as a Medical Office Secretary within a dynamic medical setting. Your journey towards a rewarding career starts with us, where learning and advancement are priorities.
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Job Description
Career.supersecrets is excited to announce an opportunity for an aspiring Medical Office Secretary to join a bustling medical facility in Owo, Ondo. This entry-level position is ideal for individuals passionate about healthcare administration and eager to start a career in a supportive environment. We understand that not everyone comes with years of experience, which is why this role comes with comprehensive, full training provided from day one. You will learn the ins and outs of medical office operations, patient interaction, record management, and administrative support crucial for the smooth running of a healthcare practice. If you are detail-oriented, possess excellent communication skills, and are dedicated to providing outstanding service, we encourage you to apply. This role offers a unique chance to gain invaluable experience, develop professional skills, and become an integral part of a team committed to patient care and operational excellence. We are looking for someone who is reliable, a quick learner, and has a positive attitude, ready to embrace new challenges and grow with us. Your contribution will be vital in ensuring patients receive timely and efficient service, and that the administrative tasks supporting the medical professionals are handled with precision.
Key Responsibilities
- Manage patient appointments, including scheduling, rescheduling, and confirmations.
- Greet and check-in patients warmly, verifying their information and managing waiting areas.
- Handle incoming and outgoing communications, including phone calls, emails, and faxes, directing inquiries appropriately.
- Maintain accurate and confidential patient records, ensuring proper filing and data entry.
- Assist with billing and insurance claim procedures, providing basic information to patients.
- Prepare patient charts and necessary documentation for medical consultations.
- Ensure the reception area and office are tidy, organized, and welcoming.
- Process patient payments and issue receipts.
- Collaborate effectively with medical staff and other administrative personnel.
- Undertake general administrative duties such as scanning, photocopying, and supply management.
- Adhere strictly to patient confidentiality (HIPAA/data protection) guidelines and clinic policies.
Required Skills
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, email).
- Excellent organizational and multitasking abilities.
- High level of professionalism and discretion.
- Ability to learn quickly and adapt to new procedures.
- Customer service-oriented approach.
- Attention to detail and accuracy.
Preferred Qualifications
- SSCE/GCE/NECO or OND qualification.
- Previous experience in a customer service or administrative role is a plus, but not required.
- Familiarity with medical terminology is an advantage, but training will be provided.
- A genuine interest in the healthcare industry.
Perks & Benefits
- Comprehensive full training provided (no prior experience needed).
- Competitive monthly salary.
- Opportunity for professional growth and skill development.
- Supportive and collaborative work environment.
- Contribution to a vital healthcare service.
- Paid time off and holidays (after probation).
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your CV is up-to-date and highlights any relevant skills or experiences, even if not directly in a medical setting. We look forward to reviewing your application and potentially welcoming you to our team!
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