About Company
KFH (Kinleigh Folkard & Hayward) is one of London’s leading independent property services groups, with a network of over 60 branches across the capital. Established over 40 years ago, KFH has built an unparalleled reputation for professionalism, expertise, and outstanding customer service across sales, lettings, property management, and financial services. Our Islington office is a dynamic hub situated in a vibrant and highly sought-after area, playing a crucial role in connecting tenants with their ideal homes and landlords with reliable investment opportunities. We pride ourselves on our deep local knowledge, our commitment to ethical practices, and our dedication to building lasting relationships within the community. Joining KFH means becoming part of a supportive, forward-thinking company that values its employees and invests in their professional growth.
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Job Description
Are you an ambitious, customer-focused individual with a profound passion for property and a drive to succeed in one of London’s most exciting and competitive markets? KFH is actively seeking a proactive, charismatic, and dedicated Letting Agent to join our thriving Islington branch. This is an exceptional opportunity to become an integral part of a highly respected team, working in a fast-paced and rewarding environment where no two days are ever the same. As a Letting Agent at KFH Islington, you will be at the forefront of our business operations, responsible for managing the end-to-end letting process. Your role will span from initial client contact and showcasing properties through engaging viewings, to skilful negotiation and the successful execution of tenancy agreements. You will be instrumental in building and nurturing robust relationships with both prospective tenants seeking their next home and landlords looking for expert management of their valuable assets, ensuring a seamless and positive experience for all parties involved.
The Islington property market is incredibly diverse, encompassing everything from charming period conversions and elegant Georgian townhouses to sleek modern developments and bustling commercial properties, offering a varied and exciting portfolio to work with. Your ability to acutely understand client needs, showcase properties effectively, and expertly navigate the intricate web of property regulations will be absolutely key to your success and professional growth within our organisation. We are not just looking for someone to fill a role, but for an individual genuinely seeking a long-term career, someone with a vested interest in contributing to our esteemed reputation for excellence and outstanding service. You will benefit from the support of a dedicated, experienced team and will have access to ongoing training and development opportunities, enabling you to continuously expand your expertise and advance your career within the company. If you are ready to make a significant impact, thrive in a performance-driven culture, and grow with a market leader, we strongly encourage you to apply.
Key Responsibilities
- Conduct engaging property viewings for prospective tenants.
- Register and qualify new applicant details, matching them accurately to suitable properties.
- Skillfully negotiate tenancy terms and conditions between landlords and tenants.
- Prepare, process, and execute all necessary tenancy agreements in strict compliance with legal requirements.
- Proactively generate new business by identifying and securing new landlord instructions.
- Provide exceptional, memorable customer service and build strong, lasting relationships with all clients.
- Efficiently handle enquiries, resolve any issues or concerns promptly, and ensure high tenant satisfaction.
- Maintain accurate and up-to-date records and database entries.
- Adhere to all relevant property legislation, company policies, and industry best practices.
- Collaborate effectively with the property management team to ensure smooth tenancy transitions.
- Conduct thorough market appraisals and provide expert, data-driven advice to landlords.
- Achieve and consistently exceed personal and office performance targets.
Required Skills
- Proven experience in a sales or customer service role, ideally within the real estate sector.
- Exceptional communication and interpersonal skills, both written and verbal.
- Strong negotiation and persuasion abilities with a proven track record.
- Highly organised with meticulous attention to detail and robust administrative skills.
- Proficient in Microsoft Office Suite and experience with CRM software.
- Full UK Driving Licence and consistent access to a reliable car for property visits.
- Ability to work effectively, efficiently, and calmly in a fast-paced, target-driven environment.
- A natural problem-solver with a proactive, can-do approach to challenges.
Preferred Qualifications
- ARLA Propertymark Level 3 qualification or actively working towards it.
- In-depth knowledge of the Islington property market and local area amenities.
- Previous direct experience as a Letting Agent or Lettings Negotiator.
Perks & Benefits
- Highly competitive basic salary with significant uncapped commission potential.
- Company car allowance or access to pool cars for business use.
- Generous holiday allowance.
- Ongoing professional development, training, and career advancement programmes.
- Clear career progression opportunities within a leading London agency.
- Performance-based incentives and bonus schemes.
- Comprehensive employee well-being programmes and support.
- Company pension scheme with employer contributions.
- Vibrant, collaborative, and supportive team environment.
- Discounted property services.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV is up-to-date, highlights your relevant experience, and clearly articulates why you are the ideal candidate for this exciting role at KFH Islington. We are eager to review your application and learn more about how you can contribute to our team.
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