About Company
Elevate your career in hospitality through Career.supersecrets. We are a dynamic recruitment partner specializing in connecting exceptional talent with leading hotels and hospitality organizations across Nigeria. For a dedicated Laundry Supervisor, we offer unparalleled opportunities to thrive in environments that value meticulous service and team leadership. Join our network and discover roles where your expertise in hotel laundry operations is truly appreciated and rewarded, setting you on a path to sustained professional growth and impact.
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Job Description
Are you a seasoned laundry professional with a keen eye for detail and a passion for upholding the highest standards of cleanliness and garment care? Career.supersecrets is seeking an exceptional Laundry Supervisor to join a prestigious hotel’s operations in Maryland, Ikeja. This pivotal role involves overseeing all aspects of the hotel’s on-site laundry facility, ensuring the efficient processing of linens, uniforms, and guest personal items. You will be instrumental in maintaining a seamless flow of clean textiles crucial for guest satisfaction and operational excellence.
As a Laundry Supervisor, you will be responsible for a dedicated team, guiding them in best practices for washing, drying, pressing, and folding. Your expertise will guarantee that all laundry services meet the rigorous quality standards expected in a luxury hospitality setting. This includes managing the inventory of laundry supplies, performing routine maintenance checks on equipment, and implementing effective scheduling to meet demanding operational timelines, especially during peak seasons. You will also be tasked with monitoring energy consumption and implementing sustainable laundry practices where feasible, aligning with modern environmental standards. The ideal candidate will possess strong leadership capabilities, excellent communication skills, and a proactive approach to problem-solving, ensuring smooth daily operations even under pressure.
You will contribute directly to the hotel’s reputation for impeccable service, ensuring that every piece of linen contributes to a comfortable and pristine guest experience. This role is not just about managing machines; it’s about leading people and processes to deliver consistent excellence. You will play a key part in training new staff, fostering a positive and productive work environment, and upholding strict health and safety protocols within the laundry department. Furthermore, understanding the nuances of various fabric types and advanced stain removal techniques will be essential to preserve the longevity and appearance of all hotel textiles. Proficiency in operating and troubleshooting industrial laundry equipment, alongside a commitment to continuous improvement in processes, will set you apart.
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If you are ready to take on a challenging yet rewarding position where your organizational skills and leadership will shine, we encourage you to apply. This opportunity offers a stable and supportive environment with the added benefit of room and meals, acknowledging the dedication and commitment required in a demanding, round-the-clock hospitality setting. Join a team where your contributions are valued and directly impact the overall guest experience.
Key Responsibilities
- Supervise and coordinate the daily operations of the hotel laundry department.
- Train, motivate, and manage laundry staff, ensuring adherence to quality standards and procedures.
- Oversee the washing, drying, ironing, folding, and sorting of all hotel linens, uniforms, and guest items.
- Implement and maintain strict quality control standards for cleanliness and garment care.
- Manage inventory of laundry chemicals and supplies, placing orders as needed.
- Perform routine checks and basic troubleshooting of laundry equipment and report major faults.
- Develop and implement efficient staff schedules to meet operational demands.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor and manage energy and water consumption within the laundry facility.
- Handle guest inquiries or complaints related to laundry services professionally.
- Maintain accurate records of linen inventory and production.
Required Skills
- Proven experience in a supervisory role within a hotel laundry or similar high-volume facility.
- Strong knowledge of industrial laundry equipment operation and maintenance.
- Expertise in fabric care, stain removal techniques, and chemical handling.
- Excellent leadership, team management, and communication skills.
- Ability to work efficiently under pressure and meet deadlines.
- Strong organizational and problem-solving abilities.
- Attention to detail and a commitment to quality.
Preferred Qualifications
- Diploma or certificate in Hospitality Management or a related field.
- Familiarity with environmental best practices in laundry operations.
- Experience with laundry management software.
- First Aid and Safety certification.
Perks & Benefits
- Competitive salary.
- On-site accommodation (Room).
- Daily meals provided.
- Health insurance benefits.
- Opportunities for professional development and training.
- A supportive and dynamic work environment.
- Paid time off and holidays.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and leadership capabilities in hotel laundry operations. We look forward to reviewing your application.
