About Company
Tesco is a leading multinational retailer, operating thousands of stores and serving millions of customers across the UK and internationally. At the heart of our operations lies a sophisticated technology infrastructure, powering everything from supply chain logistics and e-commerce platforms to in-store customer experiences and corporate systems. We are committed to innovation, leveraging cutting-edge technology to enhance efficiency, drive customer satisfaction, and maintain our position as a market leader. Our technology teams are dynamic, collaborative, and crucial to our continued success, creating an environment where complex challenges are met with creative solutions.
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Job Description
We are seeking a highly skilled and experienced IT Manager to join our corporate technology team in London. This pivotal role will oversee the strategic planning, implementation, and maintenance of our critical IT systems and infrastructure, ensuring seamless operations across designated business units. The IT Manager will be responsible for leading a team of dedicated IT professionals, fostering a culture of excellence, continuous improvement, and customer-centric service. You will collaborate closely with various business stakeholders to understand their needs, translate them into technical requirements, and deliver robust, scalable, and secure IT solutions that align with Tesco’s overarching business objectives. This role requires a strong blend of technical expertise, leadership capabilities, and strategic vision to manage complex IT projects and daily operations.
Key Responsibilities
- Manage and mentor a team of IT specialists, fostering their professional growth and ensuring high performance.
- Oversee the design, implementation, and maintenance of IT infrastructure, networks, and systems.
- Develop and enforce IT policies and best practices, ensuring compliance with security standards and regulatory requirements.
- Manage IT budgets, ensuring cost-effective allocation of resources and maximizing return on investment.
- Collaborate with senior management and business units to align IT strategy with business goals and support digital transformation initiatives.
- Lead IT projects from conception to completion, including planning, resource allocation, risk management, and stakeholder communication.
- Ensure high availability, performance, and security of all IT systems through proactive monitoring and incident response.
- Manage vendor relationships and negotiate contracts for IT services and equipment.
- Stay abreast of emerging technologies and industry trends to recommend innovative solutions.
- Provide technical guidance and support to resolve complex IT issues and minimize downtime.
Required Skills
- Proven experience in IT infrastructure management (networks, servers, cloud platforms).
- Strong leadership and team management skills with a track record of motivating and developing staff.
- Excellent project management capabilities, including experience with Agile methodologies.
- Proficiency in IT service management (ITSM) frameworks (e.g., ITIL).
- Deep understanding of cybersecurity principles and data protection regulations (e.g., GDPR).
- Solid experience with budgeting and financial management for IT operations.
- Exceptional problem-solving, analytical, and communication skills.
- Ability to articulate complex technical concepts to non-technical stakeholders.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications (e.g., ITIL, PMP, CCNP, Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect).
- Experience working within a large retail or fast-paced enterprise environment.
- Familiarity with modern cloud computing platforms (Azure, AWS, GCP).
- Experience with enterprise-level ERP systems and supply chain technologies.
Perks & Benefits
- Competitive salary and bonus scheme.
- Generous pension plan.
- Colleague Clubcard (discount on Tesco purchases).
- Private medical insurance.
- Life assurance.
- 24/7 access to virtual GP.
- Opportunities for professional development and career progression.
- Access to a range of wellbeing resources and employee assistance programmes.
- Flexible working options (where applicable and in line with role requirements).
- On-site amenities and a vibrant London office environment.
How to Apply
Ready to make a significant impact with one of the UK’s largest retailers? We invite you to apply for this exciting opportunity by clicking on the link below. Please ensure your CV and cover letter highlight your relevant experience and how you meet the requirements for this role. We look forward to receiving your application!
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