About Company
Unlocking global talent for businesses across Scotland and beyond is our passion at Career.supersecrets. We are a dynamic recruitment agency committed to connecting exceptional individuals with their dream careers. We believe in fostering inclusive environments and understand the critical support international candidates require. Joining our Inverness team means becoming a vital link in this process, directly impacting lives and contributing to Scotland’s diverse workforce. We offer a supportive, collaborative culture where your expertise in navigating complex visa and accommodation landscapes will be truly valued and make a tangible difference.
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Job Description
Career.supersecrets is seeking a highly organised, empathetic, and detail-oriented International Candidate Support Specialist to join our thriving team in Inverness, Scotland. In this pivotal role, you will be instrumental in facilitating the seamless relocation and successful integration of our talented international candidates into the Scottish workforce. We partner with a diverse range of companies across the Highlands and Islands, from burgeoning tech startups and healthcare providers to established hospitality groups and skilled trades, all seeking professionals from around the globe. This position is perfect for someone passionate about providing exceptional support, adept at navigating complex immigration processes, and dedicated to ensuring a smooth transition for individuals embarking on new professional journeys in Scotland.
As the International Candidate Support Specialist, you will act as a primary point of contact for candidates requiring visa sponsorship and accommodation assistance, guiding them through every step of the process with clarity and compassion. Your daily responsibilities will involve interpreting and applying various UK visa categories, assisting candidates in collating necessary documentation, and liaising effectively with immigration lawyers or governmental bodies when appropriate. Furthermore, you will provide invaluable practical advice and resources on securing suitable housing, understanding local amenities, and settling into life in Inverness and the wider Scottish community. Our ideal candidate possesses a deep understanding of current UK immigration policies and procedures, a keen eye for detail to manage documentation, and exceptional communication skills to articulate intricate information clearly and empathetically.
Beyond the administrative and advisory aspects, this role requires a compassionate individual who can anticipate potential challenges and offer proactive, culturally sensitive solutions. You will be helping individuals and sometimes entire families establish new lives, making your contribution incredibly rewarding and impactful. This is more than just a job; it’s an opportunity to empower global talent, fostering diversity, and supporting the economic growth of the region. If you are looking for a role where your expertise in immigration support and logistical coordination can genuinely make a profound difference, supporting our mission to build diverse, inclusive, and high-performing teams, we encourage you to apply. Join Career.supersecrets and be a part of a team that champions global mobility and helps talented individuals thrive in Scotland.
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Key Responsibilities
- Serve as the primary point of contact for international candidates regarding visa, immigration, and relocation queries.
- Provide accurate and up-to-date information on UK visa routes, sponsorship requirements, and application processes.
- Assist candidates in preparing, collating, and reviewing all necessary documentation for visa applications.
- Liaise with sponsoring employers, immigration legal partners, and government agencies as required to ensure compliance and smooth processing.
- Research and provide comprehensive guidance on suitable accommodation options in Inverness and surrounding areas.
- Offer practical advice on relocation logistics, including school registration, healthcare access, banking, and local services.
- Maintain comprehensive, confidential, and accurate candidate records and progress tracking.
- Stay informed of changes in UK immigration law and policy, updating internal procedures and candidate advice accordingly.
- Develop and update internal resources, guides, and FAQs for international candidates.
- Conduct pre-arrival briefings and post-arrival follow-ups to ensure candidate well-being and successful integration.
Required Skills
- Proven experience (minimum 2 years) in UK immigration processes, particularly work visas (e.g., Skilled Worker Visa).
- Exceptional communication and interpersonal skills, with a strong emphasis on empathy and cultural sensitivity.
- Outstanding organisational abilities and meticulous attention to detail for document management and record-keeping.
- Ability to research complex information and translate it into clear, concise, and actionable advice.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with CRM systems.
- Strong problem-solving skills and a proactive, solution-oriented approach to candidate support.
- Demonstrated ability to work effectively with individuals from diverse cultural backgrounds.
Preferred Qualifications
- Degree in Human Resources, Law, International Relations, Business Administration, or a related field.
- Experience working within a recruitment agency or HR department with a focus on international hires.
- In-depth knowledge of the Inverness and wider Highland region for accommodation and local services guidance.
- Fluency in an additional language.
- OISC (Office of the Immigration Services Commissioner) Level 1 or 2 accreditation.
Perks & Benefits
- Competitive salary and attractive company pension scheme.
- Generous annual leave entitlement, encouraging work-life balance.
- Opportunities for continuous professional development and support for OISC training.
- A supportive, collaborative, and inclusive team environment.
- The profound satisfaction of contributing to a meaningful service, helping people build new lives in Scotland.
- Modern, accessible office facilities located in the vibrant heart of Inverness.
- Regular team social events and company-wide initiatives.
How to Apply
If you are passionate about supporting international talent and possess the skills and experience required for this crucial role, we invite you to click the application link below to submit your CV and a comprehensive cover letter detailing your suitability for the position. We look forward to hearing from you!
