About Company
Concentrix is a leading global provider of customer experience (CX) solutions and technology, driving brand growth for some of the world’s best companies. With a massive global footprint and a diverse workforce, Concentrix is committed to delivering exceptional experiences for both its clients and its people. We believe in creating a supportive, inclusive, and dynamic work environment where every employee has the opportunity to learn, grow, and contribute meaningfully. Join our team and be part of an organization that values innovation, dedication, and the power of human connection. We are more than just a BPO; we are a global family focused on making a difference in the lives of our employees and the communities we serve. Our culture fosters continuous learning and empowers individuals to achieve their full potential.
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Job Description
Are you a highly organized and detail-oriented individual with a passion for supporting people and processes? Concentrix is seeking a dedicated Human Resources Assistant to join our dynamic HR team in Mandaluyong, Metro Manila. In this pivotal support role, you will be instrumental in ensuring the smooth and efficient operation of our HR department, touching various facets of the employee lifecycle. This position offers a fantastic opportunity to kickstart or advance your career in Human Resources within a world-class organization known for its commitment to employee development.
As a Human Resources Assistant, you will play a crucial part in maintaining accurate and confidential employee records, assisting with diverse recruitment initiatives, facilitating seamless onboarding processes for new hires, and providing comprehensive administrative support to the broader HR function. You will often be the first point of contact for general employee inquiries, helping to foster a positive, responsive, and supportive work environment. This role offers an excellent opportunity to gain comprehensive exposure to various HR disciplines, including talent acquisition, employee relations, compensation and benefits, and HR operations, all within a fast-paced, global BPO environment.
Your day-to-day responsibilities will involve meticulous data entry into our HR Information Systems (HRIS), preparing a wide range of HR-related documents and reports, coordinating interview schedules, and ensuring strict compliance with company policies, local labor laws, and regulatory requirements. You will collaborate closely with HR Business Partners, Recruiters, and other departmental leads, contributing significantly to a seamless and positive employee experience from hire to exit. We are looking for someone proactive, discreet, and eager to learn, who can manage multiple tasks with a high degree of accuracy, professionalism, and a keen eye for detail. If you thrive in an environment where your contributions directly impact employee satisfaction, operational excellence, and the overall success of the organization, we encourage you to apply and grow your career with Concentrix. This position is ideal for an individual looking to build a strong foundation in Human Resources within a renowned global company that offers substantial opportunities for career progression.
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Key Responsibilities
- Maintain accurate and confidential employee records and HR documentation.
- Assist with various stages of the recruitment process, including posting jobs, screening resumes, and scheduling interviews.
- Support new hire onboarding activities, including preparing orientation materials and completing necessary paperwork.
- Administer HR information systems (HRIS) data entry and ensure data integrity.
- Respond to employee inquiries regarding HR policies, procedures, and basic benefits information.
- Prepare HR-related reports, presentations, and correspondence as needed.
- Assist with the coordination of HR programs and employee engagement activities.
- Support HR Business Partners in employee relations matters and administrative tasks.
- Ensure compliance with company policies and relevant labor laws and regulations.
- Perform general administrative duties for the HR department.
Required Skills
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- High level of discretion and ability to handle confidential information.
- Exceptional attention to detail and accuracy.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Basic understanding of HR principles and practices.
Preferred Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
- Prior experience with HRIS platforms (e.g., Workday, SAP SuccessFactors).
- Experience working in a Business Process Outsourcing (BPO) environment.
- Familiarity with Philippine labor laws and regulations.
Perks & Benefits
- Competitive salary package
- Comprehensive health and dental insurance (HMO)
- Paid time off and leave benefits
- Performance-based bonuses and incentives
- Extensive career development and training programs
- Opportunities for professional growth and advancement within a global company
- Access to a dynamic and inclusive work culture
- Employee engagement activities and recognition programs
How to Apply
Interested candidates are encouraged to apply directly through our official careers portal. Please click the link below, navigate to the ‘Search Jobs’ section, and look for ‘Human Resources Assistant’ in ‘Philippines’ or ‘Mandaluyong’. We look forward to reviewing your application!
