About Company
Ramsay Health Care is a global operator of private hospitals and healthcare facilities, with a network of over 500 facilities across 11 countries. In Australia, we are a leading provider of private healthcare services, committed to delivering high-quality patient care and fostering a supportive, professional environment for our staff. Our mission is to provide an excellent experience for every patient, every time, supported by a team of dedicated professionals who embody our values of collaboration, compassion, integrity, and excellence. Joining Ramsay Health Care means becoming part of a community that values your contribution, supports your professional growth, and makes a tangible difference in people’s lives through world-class healthcare. We believe in investing in our people, empowering them to excel and grow within a dynamic and rewarding sector.
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Job Description
We are seeking a highly motivated, detail-oriented, and empathetic Human Resources Assistant to become a valuable member of our dedicated HR team at our North Sydney office. This pivotal role is essential in supporting the HR department’s commitment to delivering comprehensive and seamless HR services across our extensive Australian operations. As an HR Assistant, you will play a significant part in the entire employee lifecycle, from the initial stages of recruitment and onboarding through to ongoing employee support and offboarding processes. You will often serve as the first point of contact for a multitude of employee inquiries, providing critical administrative and logistical support that ensures the smooth, efficient, and compliant functioning of all our human resources processes. This is an incredible opportunity for an aspiring HR professional to further their career within a large, highly respected, and complex healthcare organisation. You will gain invaluable exposure to a diverse array of HR functions, encompassing talent acquisition strategies, nuanced employee relations, sophisticated HR information systems (HRIS) management, the practical implementation of company policies, and the coordination of vital learning and development initiatives. We are actively searching for an individual who possesses a genuine passion for people, demonstrates exceptional organisational prowess, exhibits an unwavering attention to detail, and is deeply dedicated to fostering a positive, inclusive, and productive work environment. The successful candidate will be instrumental in maintaining meticulous and accurate employee records, assisting with payroll-related queries, coordinating engaging onboarding activities for new hires, and providing robust support for various HR projects specifically designed to enhance overall employee engagement, welfare, and operational efficiency. Your direct contribution in this role will have a tangible impact on our ability to effectively attract, retain, and develop the very best talent within the challenging and rewarding healthcare sector, thereby ensuring Ramsay Health Care continues its legacy of delivering world-class patient care across Australia. This role demands a proactive approach, excellent communication skills, and a commitment to upholding our organisational values in every interaction.
Key Responsibilities
- Provide comprehensive administrative support to the HR team, including scheduling meetings, managing correspondence, and maintaining accurate digital and physical employee records.
- Assist with the recruitment process, including posting job advertisements, screening applications, coordinating interviews, and preparing offer letters.
- Support the employee onboarding and offboarding procedures, ensuring a seamless and positive experience for all staff members.
- Act as the initial point of contact for general HR inquiries from employees and managers, effectively resolving issues or escalating complex matters to the appropriate HR specialist.
- Assist in the preparation and distribution of HR-related documents, reports, and presentations, ensuring accuracy and compliance.
- Maintain and update the Human Resources Information System (HRIS) with current employee data, ensuring data integrity.
- Help organise and coordinate internal training sessions, workshops, and employee engagement activities.
- Contribute to the development, review, and implementation of HR policies and procedures in line with best practices and legal requirements.
- Support the HR team with various ad-hoc projects and initiatives aimed at improving HR service delivery and employee satisfaction.
Required Skills
- Proven experience (minimum 1 year) in an administrative or HR support role, preferably within a corporate environment.
- Exceptional organisational skills with the ability to multitask, manage time effectively, and prioritise a demanding workload.
- High level of attention to detail and accuracy in all tasks.
- Excellent written and verbal communication skills, with the ability to interact professionally at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
- Ability to maintain strict confidentiality and exercise discretion when handling sensitive information.
- Strong interpersonal skills and a genuine customer-service oriented approach.
Preferred Qualifications
- A diploma or degree in Human Resources, Business Administration, or a related field.
- Experience with HR Information Systems (HRIS) such as Workday, SAP SuccessFactors, or similar platforms.
- Previous experience within the healthcare industry or a large, complex organisation.
- A foundational understanding of Australian employment law and HR best practices.
Perks & Benefits
- Competitive salary and attractive superannuation contributions.
- Access to Ramsay Health Care's comprehensive employee benefits program, including discounted health services, retail offers, and wellness initiatives.
- Significant opportunities for professional development, ongoing training, and clear career advancement pathways within a large national and international organisation.
- A supportive, collaborative, and inclusive team environment that values innovation and individual contributions.
- Access to a comprehensive Employee Assistance Program (EAP) for personal and professional support services.
- Flexible working arrangements considered to support work-life balance.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please navigate to our careers page and utilise the search function for ‘Human Resources Assistant’ or similar administrative HR roles in the North Sydney area to locate and submit your comprehensive application. Ensure your resume and a compelling cover letter clearly highlight your relevant experience, skills, and why you are an ideal fit for Ramsay Health Care’s mission and values.
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