About Company
Are you a meticulous leader with a passion for pristine environments? Career.supersecrets is dedicated to connecting top talent with exceptional opportunities in the hospitality sector. We believe in fostering growth and providing a supportive, engaging work environment where every team member feels valued. For a Hotel Housekeeping Supervisor, this means joining an organization that prioritizes cleanliness, efficiency, and the well-being of its staff, ensuring you have the resources and autonomy to excel. We pride ourselves on creating harmonious teams that deliver outstanding results.
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Job Description
Career.supersecrets is seeking an experienced and dedicated Hotel Housekeeping Supervisor to oversee the cleanliness and maintenance of staff lodging facilities in Gbagada, Lagos. This vital role ensures that all accommodation spaces provided for our dedicated hotel staff meet the highest standards of hygiene, comfort, and operational efficiency. As a Housekeeping Supervisor for staff lodging, you will be instrumental in creating a welcoming and impeccably maintained home-away-from-home environment for our team members, directly contributing to their morale and overall well-being. This position involves direct supervision of housekeeping attendants, managing inventory, ensuring adherence to safety protocols, and upholding strict quality controls.
You will be responsible for scheduling staff, conducting routine inspections, and implementing effective cleaning programs. This is more than just a supervisory role; it’s about leading a team to provide an essential service that underpins the smooth operation of our hotel. We are looking for a proactive individual with a keen eye for detail, excellent leadership skills, and a commitment to maintaining a positive living environment for our valued employees. The successful candidate will navigate the unique challenges of managing residential-style lodging, ensuring that all rooms, common areas, and facilities are consistently maintained to superior standards. Join us in making a significant impact on the daily lives of our hard-working hotel staff by ensuring their accommodation is always a sanctuary of cleanliness and order.
Key Responsibilities
- Supervise, train, and motivate a team of housekeeping attendants for staff lodging.
- Develop and implement daily, weekly, and monthly cleaning schedules for all staff rooms, common areas, and facilities.
- Conduct regular inspections to ensure all areas meet company standards for cleanliness, order, and maintenance.
- Manage inventory of cleaning supplies, linens, and amenities, placing orders as needed while adhering to budget guidelines.
- Oversee laundry operations for staff bedding and uniforms, ensuring timely processing and quality control.
- Address and resolve guest (staff) complaints or concerns regarding cleanliness and accommodation promptly and professionally.
- Ensure compliance with health and safety regulations, including proper handling of chemicals and equipment.
- Prepare daily reports on housekeeping activities, staffing, and any maintenance issues.
- Collaborate with maintenance department to ensure timely repair of any damages or malfunctions within the lodging.
- Conduct performance evaluations and provide ongoing feedback and coaching to team members.
- Maintain accurate records of staff attendance and work hours.
Required Skills
- Proven experience as a Housekeeping Supervisor or similar role, preferably within a hotel or hospitality setting.
- Strong leadership and team management skills.
- Exceptional attention to detail and organizational abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using cleaning equipment and knowledge of various cleaning chemicals.
- Ability to work flexible hours, including weekends and holidays, as required.
- Strong problem-solving capabilities and ability to work under pressure.
- Basic computer literacy (Microsoft Office Suite).
Preferred Qualifications
- HND or Bachelor's degree in Hospitality Management or a related field.
- Certification in Housekeeping Operations or Hygiene Management.
- Experience managing staff accommodation or residential facilities.
- Knowledge of local health and safety regulations pertinent to lodging facilities.
Perks & Benefits
- Competitive salary and performance bonuses.
- On-site staff lodging (room & board) provided.
- Medical health insurance coverage.
- Opportunities for professional development and career advancement.
- Meal allowances.
- Employee recognition programs.
- Paid time off and holidays.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and leadership skills in a hospitality or similar environment. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
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