About Company
Eko Hotels & Suites stands as West Africa’s most distinguished conferencing and hospitality brand, renowned for setting unparalleled standards in luxury accommodation, exquisite dining experiences, and world-class event facilities. Located in the heart of Victoria Island, Lagos, our complex comprises four hotels offering a diverse range of rooms, suites, and chalets designed for ultimate comfort and sophistication. We are dedicated to providing exceptional service and unforgettable experiences to our guests while fostering a vibrant and supportive environment for our dedicated staff. As a leader in the Nigerian hospitality sector, Eko Hotels & Suites is committed to excellence, innovation, and continuous growth, ensuring our employees thrive professionally and personally.
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Job Description
We are seeking a highly motivated, meticulous, and experienced Hotel Housekeeping Supervisor to oversee the cleanliness and maintenance of our dedicated staff lodging facilities. This is a unique live-in opportunity, offering comfortable accommodation within our vibrant community. The successful candidate will play a critical role in ensuring that our staff members, who are the backbone of our operations, reside in a clean, comfortable, and hygienic environment, fostering their well-being and morale. You will be responsible for leading a team of housekeeping attendants, implementing rigorous cleaning protocols, managing inventory, and upholding the highest standards of hygiene and presentation across all staff accommodation areas.
Your day-to-day will involve conducting thorough inspections of staff rooms, common areas, and laundry facilities to ensure they meet our exacting standards. You will be instrumental in training new team members, developing efficient work schedules, and providing ongoing coaching to enhance performance. Furthermore, you will manage cleaning supply inventory, liaise with maintenance for repairs, and proactively address any issues or concerns raised by our resident staff. This role requires exceptional organizational skills, a keen eye for detail, and a proactive approach to problem-solving. As a live-in supervisor, you will be an integral part of our hotel’s ecosystem, directly contributing to the positive living experience of our valued employees, which in turn supports their ability to deliver outstanding service to our guests. If you are passionate about maintaining pristine environments and leading a dedicated team with a focus on staff welfare, we encourage you to apply.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff assigned to staff lodging facilities.
- Conduct regular inspections of all staff rooms, bathrooms, communal areas, and laundry rooms to ensure adherence to cleanliness and hygiene standards.
- Develop and implement efficient cleaning schedules, routines, and checklists.
- Train new housekeeping team members on proper cleaning techniques, safety procedures, and hotel standards.
- Manage and control the inventory of cleaning supplies, linens, and amenities, placing orders as needed.
- Address and resolve housekeeping-related issues or staff complaints promptly and professionally.
- Ensure all cleaning equipment is maintained in good working order and report any malfunctions.
- Monitor and ensure compliance with health, safety, and environmental regulations within staff lodging.
- Maintain accurate records of attendance, cleaning schedules, maintenance requests, and supply usage.
- Collaborate with the HR and Maintenance departments to facilitate smooth operations and prompt resolution of issues.
- Foster a positive and productive work environment for the housekeeping team.
Required Skills
- Proven experience as a Housekeeping Supervisor, preferably within a hotel or hospitality setting.
- Strong leadership and team management abilities.
- Exceptional attention to detail and a commitment to high standards of cleanliness.
- Excellent organizational and time-management skills.
- Proficiency in written and verbal English communication.
- Knowledge of various cleaning chemicals, equipment, and safety procedures.
- Ability to work effectively both independently and as part of a team.
- Strong problem-solving and interpersonal skills.
Preferred Qualifications
- Diploma or Certificate in Hospitality Management, Housekeeping Operations, or a related field.
- Familiarity with hotel property management systems (PMS) for inventory tracking.
- First Aid and Fire Safety training/certification.
Perks & Benefits
- Competitive monthly salary.
- Comfortable live-in accommodation within the staff lodging facilities.
- Meals provided during duty hours.
- Comprehensive medical insurance coverage.
- Opportunities for professional development and career advancement within a leading hotel group.
- Staff discounts on hotel services.
- A supportive and dynamic work environment focused on employee welfare.
How to Apply
Interested candidates who meet the above criteria are encouraged to apply. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your relevant experience and why you are a perfect fit for this live-in supervisory role at Eko Hotels & Suites.
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