About Company
For over a century, CHANEL has epitomized the pinnacle of luxury, innovation, and timeless elegance. Founded by Gabrielle ‘Coco’ Chanel in 1910, our House has continuously redefined fashion, fragrance, and beauty with an unwavering commitment to unparalleled craftsmanship and avant-garde vision. At CHANEL, we believe in fostering an environment where creativity thrives, excellence is pursued relentlessly, and the legacy of our founder is honored through every stitch, scent, and interaction. Our Beverly Hills boutique on Rodeo Drive stands as a beacon of luxury, offering an exclusive experience to our discerning clientele, showcasing the exquisite artistry of our Haute Couture collections, and reinforcing our position as a global leader in luxury goods. Join a team dedicated to passion, precision, and the relentless pursuit of perfection, where your contributions directly shape the future of a legendary brand.
Advertisement
Job Description
We are seeking an exceptionally talented and visionary Haute Couture Sales Director to lead our distinguished team in Beverly Hills. This pivotal role is perfect for a seasoned luxury professional with a profound understanding of the haute couture market, an established network of high-net-worth individuals, and a proven track record of exceeding ambitious sales targets. The Haute Couture Sales Director will be responsible for defining and executing comprehensive sales strategies for our exclusive Haute Couture collections, driving significant revenue growth, and meticulously nurturing client relationships at the highest level. You will be instrumental in elevating the client experience, ensuring every interaction reflects the unparalleled prestige and artistry of CHANEL. This role demands a strategic thinker, a charismatic leader, and a dedicated brand ambassador who embodies the spirit of CHANEL. You will oversee a team of highly skilled sales professionals, providing mentorship, setting performance benchmarks, and fostering an environment of continuous improvement and collective success. The ideal candidate will possess an innate sense of style, an in-depth knowledge of fashion history and trends, and an ability to translate the CHANEL narrative into an unforgettable client journey. This is more than a sales role; it’s an opportunity to shape the future of luxury retail and contribute to the enduring legacy of one of the world’s most iconic fashion houses in a highly competitive and discerning market.
Key Responsibilities
- Develop and implement strategic sales plans to achieve and exceed Haute Couture sales targets and KPIs.
- Cultivate and maintain exceptional relationships with ultra-high-net-worth clients, ensuring personalized and exclusive service.
- Lead, mentor, and motivate a high-performing sales team, fostering a culture of excellence and client-centricity.
- Oversee all aspects of the client journey for Haute Couture, from initial contact and consultation to fittings and after-sales service.
- Collaborate cross-functionally with marketing, merchandising, and events teams to create bespoke client experiences and drive engagement.
- Analyze market trends, competitor activities, and client feedback to identify new business opportunities and refine strategies.
- Manage client appointments, private viewings, and exclusive events, both in-boutique and off-site.
- Represent CHANEL as a brand ambassador at industry events, fashion shows, and VIP gatherings.
- Ensure impeccable presentation of Haute Couture collections and maintain the highest standards of boutique operations.
- Prepare comprehensive sales reports and forecasts for senior management.
- Drive client acquisition initiatives while strengthening loyalty among existing clientele.
Required Skills
- Minimum of 10 years of progressive experience in luxury retail sales, with at least 5 years in a senior management or director role specific to haute couture or high-end luxury fashion.
- Demonstrated success in achieving and exceeding multi-million dollar sales targets.
- Extensive network of high-net-worth and ultra-high-net-worth clients.
- Exceptional leadership and team-building skills, with a proven ability to inspire and develop top talent.
- Profound understanding of haute couture, luxury market dynamics, and client psychology.
- Superior communication, negotiation, and interpersonal skills.
- Impeccable personal presentation and an innate sense of style.
- Proficiency in CRM systems and sales analytics tools.
- Ability to travel as required for client meetings, fashion shows, and brand events.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Fashion Merchandising, or a related field; Master’s degree preferred.
- Fluency in multiple languages (e.g., French, Mandarin, Arabic) is a significant advantage.
- Previous experience working with a renowned international luxury fashion house.
- Established relationships with personal shoppers, stylists, and luxury concierges.
- Demonstrable expertise in bespoke client services and personalized styling.
Perks & Benefits
- Competitive salary and performance-based bonus structure.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Generous paid time off and holidays.
- Exclusive employee discounts on CHANEL products.
- Opportunities for professional development and continuous learning within the luxury sector.
- Participation in prestigious industry events and fashion shows.
- A dynamic and inspiring work environment within a world-renowned brand.
How to Apply
Interested candidates are invited to submit their application through our official careers portal by clicking the link below. Please ensure your resume and cover letter highlight your relevant experience in haute couture sales and your passion for luxury fashion.
Advertisement
