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General Manager (Large Enterprise)

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🏢 Sharjah Co-operative Society📍 Dibba Al-Hisn, Sharjah💼 Full-Time💻 On-site🏭 Consumer Goods, Retail, Supermarket💰 AED 25,000 - 40,000 per month

About Company

Sharjah Co-operative Society is a leading retail organization in the United Arab Emirates, committed to providing high-quality products and exceptional service to its community members. Established with a vision to serve the needs of the local populace, we operate a vast network of hypermarkets, supermarkets, and convenience stores across the Emirate of Sharjah and its eastern regions, including Dibba Al-Hisn. Our core values revolve around customer satisfaction, community welfare, operational excellence, and sustainable growth. We pride ourselves on a diverse product range, competitive pricing, and a strong emphasis on local sourcing. As a major employer, we foster a culture of professional growth, teamwork, and innovation, contributing significantly to the economic and social development of the regions we serve. Joining Sharjah Co-operative Society means becoming part of a reputable institution with a long-standing commitment to quality and community.

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Job Description

As the General Manager for our large enterprise division in Dibba Al-Hisn, you will be the cornerstone of our strategic vision and operational excellence. This pivotal role requires a dynamic leader with a proven track record in managing substantial operations, driving profitability, and fostering a culture of high performance and customer satisfaction within the retail and consumer goods sector. You will be entrusted with the holistic management of our significant presence in Dibba Al-Hisn, overseeing all aspects from daily operations and supply chain logistics to financial performance, human resources, and community engagement. Your leadership will directly influence our market position, brand reputation, and the overall customer experience, ensuring we remain the preferred choice for the community. You will be responsible for setting ambitious targets, implementing robust strategies to achieve them, and continuously seeking opportunities for growth and efficiency improvements. This includes optimizing inventory management, enhancing store layouts, introducing innovative product lines, and ensuring compliance with all local regulations and company policies. Collaboration with department heads, regional management, and key stakeholders will be essential to align local operations with the broader corporate objectives. Furthermore, developing and empowering a strong local team, nurturing talent, and promoting a positive, inclusive work environment will be key to your success.

This role is far more than just oversight; it’s about crafting the future of our enterprise in this vibrant community. You will be instrumental in identifying new business opportunities, exploring potential partnerships, and implementing strategic initiatives that bolster our market share and profitability. A significant part of your role will involve meticulous financial planning and analysis, including budget management, sales forecasting, and cost control, to ensure optimal resource allocation and maximum return on investment. You will regularly report on performance metrics to senior leadership, providing insightful analysis and actionable recommendations. Customer centricity is at the heart of our operations, and you will champion initiatives that elevate the customer journey, from product availability and quality to service excellence and feedback mechanisms. Your leadership will also extend to ensuring strict adherence to health, safety, and environmental standards, maintaining our commitment to responsible business practices. This is an unparalleled opportunity for a seasoned professional to make a profound impact on a well-established organization, leading a large and diverse team to new heights of success within the dynamic Dibba Al-Hisn economy. Join us and shape the future of retail in the region.

Key Responsibilities

  • Develop and implement strategic plans to achieve business objectives and growth targets for the Dibba Al-Hisn enterprise.
  • Oversee all daily operational activities, including sales, marketing, inventory, supply chain, and customer service.
  • Manage the profit and loss (P&L) statement, budget allocation, and financial performance to ensure profitability and efficiency.
  • Lead, mentor, and develop a high-performing team, fostering a positive and productive work environment.
  • Ensure compliance with all local laws, regulations, and company policies, including health, safety, and environmental standards.
  • Identify and capitalize on new business opportunities, market trends, and competitive advantages within the Dibba Al-Hisn market.
  • Cultivate strong relationships with customers, suppliers, local authorities, and community stakeholders.
  • Implement best practices for merchandising, store layout, product assortment, and customer experience.
  • Analyze market data, consumer feedback, and operational metrics to make informed business decisions.
  • Represent the company in local business forums and community events.
  • Drive continuous improvement initiatives across all facets of the operation.

Required Skills

  • Strategic Business Planning and Execution
  • P&L Management and Financial Acumen
  • Exceptional Leadership and Team Management
  • Operational Excellence in Retail/Consumer Goods
  • Advanced Communication and Interpersonal Skills
  • Problem-Solving and Decision-Making Abilities
  • Market Analysis and Business Development
  • Customer Relationship Management
  • Proficiency in Business Management Software
  • Fluency in English and Arabic

Preferred Qualifications

  • Master's degree in Business Administration (MBA) or related field.
  • Prior experience in the UAE retail or consumer goods market, particularly on the East Coast.
  • Certifications in project management or business leadership.
  • Proven track record of managing large-scale operations with significant revenue responsibility.
  • Experience with supply chain optimization and logistics in a dynamic environment.

Perks & Benefits

  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance for employee and family
  • Generous annual leave and public holidays
  • Annual flight ticket allowance
  • Professional development and career advancement opportunities
  • Retirement benefits as per UAE labour law
  • Employee discount program

How to Apply

Interested candidates who meet the qualifications are invited to apply by clicking on the application link below. Please ensure your resume highlights your experience in managing large enterprises, your leadership achievements, and your financial acumen. We look forward to reviewing your application.

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