About Company
Greggs is a beloved British institution, known for its freshly baked savouries, sandwiches, and sweet treats. With over 2,000 shops across the UK, we’re a household name and a cornerstone of communities. Our mission is simple: to make life taste better for everyone, every day. We believe in serving delicious food, made with care, and delivered with a smile. At Greggs, you’re not just joining a company; you’re becoming part of a family dedicated to quality, customer service, and making a positive impact. We’re committed to creating a vibrant and supportive workplace where every team member can thrive.
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Job Description
Are you passionate about great food and even better customer service? Greggs is looking for enthusiastic and friendly Food Counter Attendants to join our dynamic team in London. As a Food Counter Attendant, you’ll be at the heart of our operations, ensuring every customer receives a warm welcome and a delicious experience. This role is perfect for individuals who love interacting with people, work well in a fast-paced environment, and take pride in maintaining high standards of hygiene and product presentation. You’ll be responsible for serving our iconic range of freshly baked goods, preparing hot and cold beverages, and helping to create a clean, inviting shop atmosphere. Your positive attitude and attention to detail will be key to making our customers’ day a little bit brighter. Join us and become a vital part of a team that keeps Great Britain running on tasty treats!
Key Responsibilities
- Greet customers warmly, take orders, and process transactions accurately using the till system.
- Serve a variety of food and beverage items, including freshly baked goods, sandwiches, and hot drinks.
- Ensure food is presented attractively and in line with Greggs' quality standards.
- Maintain high standards of cleanliness and hygiene across the counter, kitchen, and dining areas.
- Replenish stock levels, ensuring products are always available and displayed appealingly.
- Handle customer queries, complaints, and feedback with professionalism and efficiency.
- Assist with opening and closing procedures, including cleaning and cash handling.
- Work collaboratively with team members to ensure smooth operations and a positive work environment.
- Adhere to all health and safety regulations, including food safety guidelines.
- Promote special offers and new products to enhance the customer experience.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong attention to detail and a commitment to maintaining high standards of cleanliness.
- Basic numeracy skills for handling cash and operating a till.
- A positive, can-do attitude and a willingness to learn.
- Reliability and punctuality.
Preferred Qualifications
- Previous experience in a food service or retail environment.
- Basic food hygiene certificate.
- Experience operating a till or POS system.
Perks & Benefits
- Generous staff discount (up to 50% off most products).
- Competitive hourly pay and opportunities for overtime.
- Holiday entitlement.
- Life assurance.
- Pension scheme.
- Access to a comprehensive employee assistance programme.
- Training and development opportunities to help you grow your career.
- A friendly and supportive work environment.
- Opportunities for career progression within Greggs.
How to Apply
If you’re ready to bring your passion for great food and customer service to Greggs, we want to hear from you! Please click on the application link below to submit your CV and cover letter. Tell us why you’re the perfect fit for our team and what you can bring to the role of Food Counter Attendant. We look forward to reviewing your application!
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