About Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, entertainment, and business solutions. We connect millions of Australians every day, empowering them to live, work, and thrive in an increasingly digital world. At Telstra, we believe in the power of connection and innovation. We are committed to fostering a diverse and inclusive workplace where every team member can bring their authentic self to work, grow their career, and make a significant impact. Join us and be part of a company that is shaping Australia’s digital future.
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Job Description
Are you a highly motivated and customer-centric individual with a passion for building relationships and driving sales? Telstra is seeking an enthusiastic Field Representative to join our dynamic team in Sydney. In this crucial role, you will be the face of Telstra, directly engaging with small to medium-sized businesses and consumers in their own environments. Your primary focus will be to understand their unique communication and technology needs, provide expert advice on our extensive range of products and services, and ultimately, deliver tailored solutions that enhance their connectivity and operational efficiency.
This isn’t a desk job – you’ll be out in the field, managing your own territory, identifying new opportunities, and nurturing existing client relationships. We are looking for someone who is not only a skilled communicator and negotiator but also possesses a genuine desire to solve problems and contribute to our customers’ success. If you thrive on autonomy, enjoy meeting new people, and are driven by achieving sales targets while delivering exceptional customer experiences, then this is the perfect opportunity to advance your career with Australia’s leading telecommunications provider. You’ll play a vital role in expanding Telstra’s reach and ensuring our customers continue to receive world-class service and innovative solutions.
Key Responsibilities
- Conduct proactive field visits to potential and existing small to medium business clients and consumers within an assigned territory.
- Identify customer needs and effectively present Telstra's products and services, including mobile, internet, NBN, and business solutions.
- Develop and maintain strong, lasting relationships with clients, acting as their primary point of contact for all Telstra-related inquiries.
- Negotiate and close sales deals, consistently meeting or exceeding individual and team sales targets.
- Provide exceptional post-sales support and ensure customer satisfaction and retention.
- Stay up-to-date with Telstra's product portfolio, industry trends, and competitor activities.
- Prepare and submit accurate sales reports, forecasts, and activity logs.
- Participate in team meetings, training sessions, and sales conferences as required.
- Represent Telstra professionally and ethically in all customer interactions.
Required Skills
- Minimum of 2 years of experience in a field sales, account management, or customer-facing role.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication, interpersonal, and negotiation skills.
- Strong ability to build rapport and establish trust with diverse clients.
- Self-motivated, results-oriented, and able to work independently with minimal supervision.
- Valid Australian Driver's License and reliable vehicle.
- Proficiency in using CRM software and Microsoft Office Suite.
- Resilience and a positive attitude in a target-driven environment.
Preferred Qualifications
- Tertiary qualification in Business, Sales, Marketing, or a related field.
- Previous experience in the telecommunications or technology industry.
- Familiarity with the Sydney market and local business landscape.
- Experience with complex solution selling and consultative sales approaches.
Perks & Benefits
- Competitive base salary plus uncapped commission structure.
- Company vehicle or car allowance.
- Mobile phone and internet allowance.
- Comprehensive health and wellbeing programs.
- Generous employee discounts on Telstra products and services.
- Ongoing training and professional development opportunities.
- Pathways for career advancement within Australia's leading telco.
- Supportive team environment and a culture that values innovation and customer focus.
How to Apply
Ready to connect with a career at Telstra? We encourage all qualified applicants to click on the application link below to submit their resume and cover letter. Please highlight your relevant experience and why you are the ideal candidate for this Field Representative role. We look forward to hearing from you!
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