About Company
At Career.supersecrets, we believe exceptional service begins with an exceptional team. We foster a dynamic and inclusive environment where innovation thrives, and every individual’s contribution is valued. For an F&B Supervisor, this means unparalleled opportunities to lead, grow, and shape memorable experiences within our diverse operational landscape. Join us and discover a workplace that champions professional development, employee well-being, and a shared passion for culinary excellence and guest satisfaction.
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Job Description
Career.supersecrets is seeking a highly motivated and experienced F&B Supervisor to join our vibrant team in Bur Dubai. This pivotal role involves overseeing daily food and beverage operations, ensuring impeccable service standards, and contributing to an unforgettable guest experience. You will be instrumental in managing front-of-house staff, coordinating with the kitchen team, and maintaining operational efficiency and profitability. If you are a natural leader with a passion for hospitality, an eye for detail, and a commitment to excellence, we invite you to take the next step in your career with us. This role offers significant exposure to various facets of F&B management within a dynamic, fast-paced environment, making it an ideal platform for professional growth and skill enhancement. We are dedicated to providing an environment where your leadership skills are recognized and rewarded, contributing directly to our reputation for outstanding service.
Key Responsibilities
- Supervise daily F&B operations, ensuring smooth service flow and adherence to brand standards.
- Lead, train, and motivate a team of F&B service staff, fostering a positive and productive work environment.
- Monitor guest satisfaction, resolve complaints promptly, and implement strategies for continuous improvement.
- Oversee inventory management, stock rotation, and wastage control to optimize profitability.
- Ensure compliance with all health, safety, and hygiene regulations, including HACCP standards.
- Assist in staff scheduling, performance reviews, and disciplinary actions.
- Collaborate with the kitchen team to ensure timely and accurate food preparation and presentation.
- Handle cash and billing procedures accurately, including daily reporting.
- Support management in implementing promotions, special events, and new menu items.
- Maintain a clean, organized, and inviting dining area at all times.
Required Skills
- Proven leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making capabilities.
- Proficiency in F&B operational software (e.g., POS systems).
- Solid understanding of hygiene and safety regulations (HACCP preferred).
- Ability to work effectively under pressure in a fast-paced environment.
- Customer-centric approach with a passion for service excellence.
- Fluency in English (Arabic proficiency is a plus).
Preferred Qualifications
- Diploma or Degree in Hospitality Management, Culinary Arts, or a related field.
- Previous experience in a supervisory role within a reputable hotel or restaurant in Dubai.
- Knowledge of various F&B service styles (e.g., A la carte, buffet, banqueting).
- Experience with inventory management and cost control in an F&B setting.
Perks & Benefits
- Competitive salary and service charge.
- Comprehensive health insurance package.
- Annual flight allowance.
- Generous paid time off.
- Opportunities for professional development and career advancement.
- Employee discounts on F&B and other services.
- Dynamic and multicultural work environment.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume is updated and highlights your relevant F&B supervisory experience. We look forward to reviewing your application and potentially welcoming you to the Career.supersecrets family.
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