About Company
Cole International stands as a proud Canadian leader in customs brokerage, transportation, and logistics, with a rich history spanning over six decades. Since our inception, we have been dedicated to simplifying the complexities of international trade for businesses across North America and beyond. Our extensive network of offices and dedicated team of experts work tirelessly to ensure seamless cross-border movements, precise tariff classification, and unparalleled compliance with global trade regulations. At Cole International, we believe in fostering strong relationships, built on trust, integrity, and a deep understanding of our clients’ unique supply chain needs. Join us and be a part of a company that is committed to innovation, excellence, and the success of our employees and partners.
Advertisement
Job Description
Cole International is seeking a highly skilled and dedicated Experienced Customs Broker to join our dynamic team in Cornwall, Canada. In this pivotal role, you will be instrumental in facilitating the smooth and compliant movement of goods across borders for our diverse clientele. As a Customs Broker, you will leverage your deep expertise in Canadian customs regulations, tariff classification, valuation, and trade agreements to provide exceptional service and strategic advice. You will be responsible for preparing, processing, and submitting customs entries, ensuring all declarations are accurate, timely, and fully compliant with CBSA requirements.
This position demands a meticulous approach to detail, strong analytical capabilities, and an unwavering commitment to maintaining the highest standards of regulatory compliance. You will act as a trusted advisor to clients, guiding them through complex import and export procedures, duty drawbacks, and other customs-related inquiries. Our ideal candidate is proactive, possesses excellent communication skills, and thrives in a fast-paced environment where problem-solving and client satisfaction are paramount. You will be a key player in ensuring our clients’ supply chains operate efficiently, minimizing delays and mitigating risks associated with international trade. If you are passionate about customs brokerage and eager to contribute to a company renowned for its expertise and client-centric approach, we encourage you to apply and become a valued member of the Cole International family.
Key Responsibilities
- Prepare, review, and submit accurate and timely customs declarations for imported and exported goods, adhering to all CBSA regulations.
- Perform tariff classification, valuation, and origin determinations in accordance with Canadian customs laws and international trade agreements.
- Provide expert advice and guidance to clients on customs regulations, import/export requirements, Free Trade Agreements, and compliance matters.
- Process duty drawback claims, refunds, and other customs relief programs.
- Liaise effectively with Canadian Border Services Agency (CBSA) officials, clients, carriers, and internal teams to resolve customs-related issues.
- Maintain up-to-date knowledge of changes in customs legislation, tariffs, and trade policies, and advise clients accordingly.
- Conduct post-entry reviews and audits to ensure ongoing compliance and identify opportunities for optimization.
- Manage client inquiries, provide status updates, and build strong, lasting relationships through exceptional service.
- Utilize customs software and internal systems proficiently for data entry, reporting, and record-keeping.
Required Skills
- Licensed Canadian Customs Broker designation (P.C.B.) or Certified Customs Specialist (CCS) accreditation.
- Minimum of 3 years of progressive experience in customs brokerage.
- In-depth knowledge of Canadian customs legislation, regulations, tariffs, and trade agreements (e.g., CUSMA).
- Proven ability to accurately classify goods, determine valuation, and apply origin rules.
- Exceptional attention to detail and strong analytical skills.
- Excellent written and verbal communication skills in English.
- Proficiency in customs brokerage software (e.g., Farrow, Livingston, or similar) and Microsoft Office Suite.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Preferred Qualifications
- Post-secondary education in international trade, logistics, or a related field.
- Experience with specific industry sectors (e.g., automotive, retail, manufacturing).
- Bilingualism (English/French) is an asset.
- Familiarity with various types of customs bonds and permits.
- Experience in client relationship management and business development.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance coverage.
- Employer-matched retirement savings plan.
- Generous paid time off, including vacation and sick leave.
- Opportunities for professional development, training, and continuous learning.
- Supportive and collaborative work environment.
- Employee assistance program (EAP).
- Career growth opportunities within a leading logistics company.
How to Apply
Interested candidates are invited to submit their application, including a detailed resume, through our official careers portal. Please click on the application link below to proceed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Advertisement
