About Company
Are you eager to launch your professional journey in a dynamic and supportive environment? Career.supersecrets is more than just a recruitment platform; we are a hub of opportunity, committed to nurturing talent and fostering growth, right here in Jalingo. We believe in unlocking potential, providing individuals with the tools and guidance needed to succeed. Joining our team as a Dispatch Operations Assistant means you’ll be at the heart of our operational efficiency, contributing directly to our mission while gaining invaluable experience in logistics coordination. This is your chance to learn, grow, and make a tangible impact from day one with a team that truly invests in its people.
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Job Description
Are you a proactive and detail-oriented individual looking to kickstart your career in operations and logistics? Career.supersecrets is actively seeking a highly motivated Dispatch Operations Assistant to join our growing team in Jalingo, Taraba. This is an exciting entry-level opportunity designed for individuals with no prior experience in dispatch or logistics, but who possess a strong desire to learn, grow, and contribute to a fast-paced and essential service.
As a Dispatch Operations Assistant, you will play a crucial supporting role in ensuring the smooth and efficient coordination of our daily dispatch activities. You will be instrumental in the flow of information, assisting with managing schedules, communicating with our field team members and clients, and maintaining accurate records. This position offers comprehensive on-the-job training, allowing you to develop valuable skills in communication, problem-solving, data management, and operational coordination. If you’re passionate about organization, have excellent interpersonal skills, and are ready to embark on a fulfilling career path in a supportive environment, we encourage you to apply. We value enthusiasm, a willingness to learn, and a commitment to teamwork above all else. Join us and become a vital part of our operational success, contributing to the efficient delivery of services across Jalingo and beyond.
Key Responsibilities
- Assist in the daily coordination and scheduling of dispatch activities, ensuring timely and efficient operations.
- Communicate effectively with field staff, drivers, and clients to provide updates, gather information, and resolve basic issues.
- Maintain accurate records of dispatch logs, schedules, and delivery confirmations using our internal systems.
- Support the preparation of daily route plans and assignments under supervision.
- Handle incoming calls and emails related to dispatch inquiries, escalating complex issues to senior staff.
- Perform general administrative duties such as filing, data entry, and report generation to support the operations team.
- Ensure compliance with company policies and safety guidelines during all dispatch-related tasks.
Required Skills
- Strong verbal and written communication skills in English.
- Basic computer literacy (Microsoft Office Suite, email).
- Excellent organizational and time management abilities.
- Demonstrated attention to detail and accuracy.
- A proactive attitude and willingness to learn new systems and processes.
- Ability to work effectively both independently and as part of a team.
- Problem-solving aptitude with a calm approach under pressure.
Preferred Qualifications
- Secondary School Certificate (SSCE) or equivalent; OND/HND is a plus but not required.
- Familiarity with the Jalingo metropolitan area and its road network.
- Previous experience in a customer service or administrative role (even informal) is beneficial.
- A strong work ethic and a commitment to punctuality and reliability.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunities for professional development and career advancement within the company.
- A supportive and collaborative work environment.
- Competitive entry-level salary.
- Paid time off and public holidays.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV highlights any relevant skills or experiences, even if informal, that demonstrate your potential for this role.
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