About Company
LAPO Microfinance Bank (LAPO MfB) is a pro-poor financial institution committed to its mission of empowering low-income households and micro, small, and medium enterprises (MSMEs) in Nigeria. For over three decades, LAPO has been at the forefront of driving financial inclusion, offering a range of financial products and services designed to meet the unique needs of its clients. We believe in creating opportunities, fostering economic growth, and alleviating poverty by providing access to responsible financial services. With a robust network of branches across Nigeria, including a strong presence in Imo State, LAPO MfB continues to make a significant impact on the lives of millions, helping them build sustainable businesses, improve living standards, and achieve financial independence. Our success is built on a foundation of trust, integrity, and a deep understanding of the communities we serve. Joining LAPO means becoming part of a dedicated team that is passionate about making a tangible difference in society.
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Job Description
Are you a driven, empathetic, and results-oriented individual with a passion for community development and financial inclusion? LAPO Microfinance Bank is seeking a dedicated Credit Officer to join our dynamic team in Owerri, Imo State. In this pivotal role, you will be instrumental in extending financial services to individuals and small businesses within our target communities, helping them to access the credit they need to grow.
The Credit Officer is the face of LAPO MfB in the community, responsible for identifying potential clients, assessing their financial needs and repayment capacity, and ensuring the timely and efficient disbursement and recovery of loans. This role involves significant fieldwork, engaging directly with clients in their businesses and homes, building strong relationships based on trust and mutual respect. You will conduct thorough background checks, evaluate business viability, and guide clients through the loan application process, ensuring compliance with the bank’s policies and regulatory guidelines.
Beyond just loan processing, you will play a crucial role in providing financial literacy education, advising clients on best business practices, and monitoring the progress of their ventures. Your ability to communicate effectively, analyze situations critically, and maintain a high level of integrity will be key to your success and the success of our clients. This is more than a job; it’s an opportunity to contribute directly to economic empowerment and poverty reduction, making a lasting impact on individuals and their communities. We are looking for someone who is not only good with numbers but also deeply committed to our mission of socio-economic transformation.
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Key Responsibilities
- Identify and recruit prospective clients within the target market segments in Owerri and surrounding areas.
- Conduct thorough loan appraisals, including business analysis, cash flow projections, and collateral assessments.
- Process loan applications, ensuring all required documentation is complete and accurate.
- Disburse approved loans in a timely manner and provide financial advisory services to clients.
- Monitor loan utilization, client business performance, and repayment schedules to ensure portfolio quality.
- Aggressively pursue loan repayments and implement effective recovery strategies for delinquent loans.
- Build and maintain strong, trust-based relationships with clients through regular field visits and engagement.
- Educate clients on LAPO MfB's products, services, and financial management best practices.
- Prepare and submit regular reports on loan portfolio performance, client activities, and market trends.
- Ensure strict adherence to the bank's credit policies, procedures, and regulatory requirements.
- Participate in community outreach programs and initiatives to promote financial inclusion.
Required Skills
- Strong communication and interpersonal skills
- Excellent analytical and problem-solving abilities
- Proficiency in basic computer applications (MS Office)
- Ability to work independently and as part of a team
- Strong sales and negotiation skills
- High level of integrity and ethical conduct
- Numerate and detail-oriented
- Resilience and ability to work in challenging field conditions
Preferred Qualifications
- Higher National Diploma (HND) or Bachelor's Degree in Banking and Finance, Accounting, Economics, Business Administration, or related fields.
- Minimum of 2 years of relevant experience in a microfinance institution or financial services sector.
- Familiarity with the Owerri market and local business environment.
- Ability to speak local languages (e.g., Igbo) will be an added advantage.
- Proven track record of meeting and exceeding targets in a credit or sales role.
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive health insurance coverage
- Professional development and training opportunities
- Pension scheme
- Car/transportation allowance for field duties
- Opportunity to make a significant social impact
- Conducive work environment and a supportive team culture
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in microfinance or a similar role, and your commitment to community development. Only shortlisted candidates will be contacted for an interview.
