About Company
Manchester Central Convention Complex is an iconic and award-winning venue in the heart of Manchester, renowned for hosting an impressive array of national and international conferences, exhibitions, and live events. Our distinctive architecture, state-of-the-art facilities, and dedicated team provide an unparalleled experience for thousands of delegates and visitors each year. With over 23,000m² of versatile event space, including our magnificent Central Hall and a purpose-built auditorium, we are a key player in Manchester’s vibrant economy and a cornerstone of the UK’s events industry. We pride ourselves on delivering exceptional service, fostering innovation, and creating memorable moments that resonate long after an event concludes. Join our passionate team and contribute to a legacy of excellence in a dynamic and supportive environment.
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Job Description
Are you an organised, proactive, and client-focused individual with a passion for bringing successful events to life? Manchester Central, one of the UK’s most iconic and versatile event venues, is seeking a dynamic Conference Coordinator to join our dedicated team. Nestled in the heart of Manchester, our venue hosts a diverse range of national and international conferences, exhibitions, and events, from intimate meetings to large-scale conventions attracting thousands of delegates. This role offers an unparalleled opportunity to be at the forefront of the events industry, contributing to the vibrant cultural and business landscape of Greater Manchester.
As a Conference Coordinator, you will be instrumental in the end-to-end planning and delivery of a wide array of events, working closely with clients, suppliers, and internal departments to ensure seamless execution. From initial inquiry to post-event wrap-up, you will be the main point of contact, guiding clients through every stage of their event journey. Your responsibilities will include understanding client needs, preparing detailed proposals, managing budgets, coordinating logistics, and ensuring all operational aspects are meticulously planned and delivered on time and within scope. You will be responsible for translating client visions into tangible, memorable experiences, upholding Manchester Central’s reputation for excellence and innovation.
This isn’t just a job; it’s a chance to build a rewarding career in an energetic environment where every day brings new challenges and opportunities for growth. You will be immersed in a fast-paced setting, managing multiple projects simultaneously, and developing strong relationships with key stakeholders. We are looking for someone who thrives under pressure, possesses exceptional attention to detail, and is committed to delivering outstanding client service. You will gain invaluable experience across various event types, hone your project management skills, and become an expert in the intricate details that make an event truly special. Join us and play a pivotal role in shaping the success stories that unfold within our historic walls, contributing to Manchester’s standing as a world-class events destination. We pride ourselves on fostering a supportive and collaborative work environment, encouraging professional development and celebrating collective achievements. If you are ready to take the next step in your events career and make a significant impact, we invite you to apply and become a vital part of our future success.
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Key Responsibilities
- Manage the end-to-end planning and execution of conferences, meetings, and events held at Manchester Central.
- Act as the primary point of contact for clients, building strong relationships and understanding their event objectives.
- Develop detailed event proposals, timelines, budgets, and operational plans.
- Coordinate all logistical elements, including room setup, AV requirements, catering, signage, and staffing.
- Liaise effectively with internal departments (e.g., Operations, Sales, Marketing, Technical) and external suppliers to ensure seamless delivery.
- Monitor event budgets, track expenses, and ensure profitability targets are met.
- Provide on-site support and management during events, proactively addressing any issues or changes.
- Conduct post-event evaluations, gathering feedback and identifying areas for improvement.
- Maintain accurate records and documentation for all assigned events.
- Contribute to the continuous improvement of event management processes and client satisfaction.
Required Skills
- Minimum of 3 years of experience in event coordination, conference planning, or a similar role, preferably within a large venue or agency.
- Exceptional organisational and project management skills with keen attention to detail.
- Proven ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving abilities and a proactive approach to challenges.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with event management software.
- A strong client-centric approach with a commitment to delivering outstanding service.
- Ability to work flexible hours, including evenings and weekends, as dictated by event schedules.
Preferred Qualifications
- A degree or diploma in Event Management, Hospitality Management, Marketing, or a related field.
- Experience working in a large convention centre or exhibition venue.
- Knowledge of health and safety regulations pertinent to event delivery.
- Familiarity with CRM systems and event booking software.
Perks & Benefits
- Competitive salary and pension scheme.
- Generous holiday allowance.
- Opportunities for professional development and training.
- Employee assistance programme.
- Discounted access to venue events (subject to availability).
- A supportive and collaborative work environment.
- Convenient city-centre location with excellent transport links.
How to Apply
If you are ready to bring your expertise to Manchester Central and help us create unforgettable events, please click on the application link below. We encourage you to submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to receiving your application!
